We Are Lennar
Lennar is one of the nation’s leading homebuilders, dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates. We build quality homes, deliver exceptional customer service, give back to the communities where we live and work, and foster a culture of opportunity and growth throughout every stage of an Associate’s career.
Lennar is a Fortune 500® company and consistently ranked among the top homebuilders in the United States.
Join a Company That Empowers You to Build the Future of Home buying
At Lennar, we believe the home buying journey should feel clear, supportive, and modern from day one.
We’re looking for a Lead Product Designer to help create a new Lennar mobile app that supports customers from the moment they start their home buying journey through closing and beyond. This app will become the primary digital companion for our buyers, bringing together education, guidance, communication, and support in one intuitive experience.
You’ll design customer-facing experiences that help buyers navigate key moments like financing, title, insurance, closing, and warranty, while also partnering closely with Salesforce-backed systems that support internal workflows and customer communication.
This is an opportunity to design a product that people rely on during one of the biggest decisions of their lives.
What You’ll Help Build
You’ll contribute to the design of a new Lennar app that includes:
A guided onboarding experience for customers starting the home buying process
Educational flows covering mortgages, title, insurance, closing, and next steps
Warranty request and service tracking experiences
An AI-powered chatbot that helps customers ask questions and get answers quickly
Seamless connections between customer-facing experiences and Salesforce-powered workflows
Creating the delivery mechanism for a long-term relationship between our customers and Lennar, driving revenue through referrals
This role sits at the intersection of mobile app design, customer experience, and operational systems, helping ensure the app feels simple and human while working seamlessly behind the scenes.
Your Responsibilities on the Team
Design intuitive, customer-first mobile app experiences across iOS and Android
Translate complex home buying concepts into clear, approachable UI and flows
Design and iterate on:
Customer onboarding and education experiences
Warranty request and service workflows
AI chatbot interactions and conversation patterns
Key milestones like financing, title, insurance, and closing
Collaborate closely with Product, Engineering, Salesforce teams, CX, Marketing and Field Ops
Partner with Salesforce stakeholders to ensure app experiences align with backend workflows and data models
Create user flows, wireframes, high-fidelity mockups, and interactive prototypes
Apply Lennar’s design system while helping evolve it for mobile-first use cases
Conduct usability testing and incorporate feedback into iterative improvements
Help define how the app experience is reviewed, shared, and showcased internally
Bonus Impact Areas
Help shape how AI is used responsibly and effectively within the customer experience
Improve customer confidence and reduce friction during the home buying journey
Collaborate with Analytics to understand usage, drop-off points, and customer questions
Influence how Salesforce-driven workflows surface information to customers in clear, actionable ways
Requirements
7+ years of experience in product, UX/UI, or app design
Strong portfolio showcasing mobile app design and UX thinking
Proficiency in Figma and modern prototyping tools
Experience designing customer-facing products with complex flows
Comfort collaborating with engineers, product managers, and Field Ops
Familiarity with Salesforce-supported workflows or CRM-driven products
Curiosity about AI tools, chatbots, or conversational design
Strong understanding of responsive design, accessibility, and design systems
Ability to work autonomously and bring clarity to ambiguous problems
Confidence presenting design decisions to cross-functional stakeholders
Bonus:
Experience designing apps that support education, onboarding, or service requests
Familiarity with home buying, real estate, fintech, or customer service platforms
Physical & Office / Site Presence Requirements
This is primarily a sedentary role requiring the ability to operate a computer, communicate clearly, and collaborate across teams. Reasonable accommodations may be made for individuals with disabilities.
This information is intended as a general overview and may be modified based on business needs.
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General Overview of Compensation & Benefits:
Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.
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Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.