ConnectOne Bank is a high-performing commercial bank focused on putting people first and building opportunities. The Junior nCino/Salesforce.com Administrator will support the execution of enterprise strategies related to nCino/Salesforce.com, working collaboratively with developers and stakeholders to enhance the platform's functionalities and improve service delivery.
Responsibilities
- Support the Bank’s 'People First' focus and rules of engagement—maintaining a professional demeanor, working as an active member of the CNOB team, providing clients excellent service, always striving to make CNOB 'A Better Place to Be'
- Assist Subject Matter Experts on nCino/Salesforce.com and its uses within the banking industry
- Create and manage custom objects, fields, formulas, validation rules, custom workflow, and approval processes
- Support the design, document, build, test, and deploy enhancements to nCino custom objects, page layouts, workflows, alerts, reports, and complex dashboards as needed
- Maintain and enhance processes, features and functionality to continuously improve data quality, process integrity and productivity with the assistance of the end users
- Assist with user provisioning and permission management and troubleshooting of issues and errors
- Perform system troubleshooting to isolate and diagnose problems and assist in testing solutions before deployment
Skills
- Strong “People First” interest and ability
- Knowledge of relevant Federal and State banking regulations
- Ability to work on a nCino/Salesforce.com platform with an understanding of the technical capabilities in order to implement and optimize the nCino loan origination system
- Strong ability to handle and prioritize multiple requests and manage laterally, upwards, and downwards
- 1+ years of Salesforce administration experience or in a technical role, preferred business, or systems analyst with emphasis on system configuration and design
- Financial Services experience
- Experience with configuring for Lightning Experience
Benefits
- World class health, vision, and dental benefits on day one
- 401k with employer match
- Hybrid work from home (depending on role)
- Employee appreciation events (team building, softball games, food truck days, etc..)
- Employee assistance programs (EAP)
- Wellness programs (flu shot, preventive care, health programs and services discounts, etc..)
- Tuition reimbursement
- Employee Discount perks
- CNOB Community Service Events
Company Overview
ConnectOne Bank provides creative financial products and customized solutions. It was founded in 2005, and is headquartered in Englewood Cliffs, New Jersey, USA, with a workforce of 201-500 employees. Its website is https://www.connectonebank.com/.