Ion Bank is committed to providing exemplary customer service and building lasting relationships with its customers. The ITM Teller will perform financial transactions accurately while adhering to policies and procedures and assist in the Contact Center as needed.
Responsibilities
- Process customer financial transactions accurately, efficiently, and courteously
- Ensure company service standards are continually achieved in area of responsibility
- Project a positive and highly professional image of the Bank by providing high quality customer service
- Recognize and assume responsibility for contributing to the Bank’s strategic growth and service goals through excellent customer service, product knowledge and product referrals
- Achieve established goals for the department
- Recognize and properly report all fraudulent, counterfeit, or suspicious activity by customers or employees to the security department
- Balance daily work
- Ensure activities within assigned functional area of responsibility follow Bank policy, and State and Federal Regulations
Skills
- High school diploma preferred
- One-year customer service and/or cash handling experience, or some comparable combination of education and experience
- Bi-lingual, Korean speaking is a plus
Benefits
- Health Insurance (Medical, Dental Vision)
- 401k and Employer Match
- Life Insurance
- Disability
- HSA
- FSA
- Educational Assistance
- Wellness Programs
- Employee Assistance Program
- 15 Paid Time Off Days (Will be tailored to level)
- 11 Paid Holidays
- Job Shadowing
- Volunteer Opportunities
Company Overview
Ion Bank is a Connecticut-based personal and business banking corporation. It was founded in 1998, and is headquartered in Naugatuck, Connecticut, USA, with a workforce of 201-500 employees. Its website is http://ionbank.com.