Experienced Payments Chief – Strategic Payment Infrastructure & Partnership Leadership for LATAM Markets (Mexico, Colombia & Peru)

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About arenaflex

Welcome to arenaflex, where we believe entertainment has the power to bring joy, spark conversations, and create lasting memories across the globe. As we continue our mission to transform how the world experiences content, we are seeking a talented individual to join our dynamic team and help shape the future of payment solutions in one of our most exciting growth regions.

At arenaflex, we understand that exceptional content deserves exceptional experiences. That's why we're not just looking for anyone – we're looking for a visionary Payments Chief who can help us build the financial infrastructure that will support our ambitious expansion plans across Latin America. If you're passionate about payments, thrive in fast-paced environments, and want to be part of something truly transformative, then arenaflex is the place for you.

Our journey has been remarkable. We serve over 230 million members in more than 190 countries and territories worldwide, delivering unique, exclusive content that brings new memories to families everywhere. But our vision extends beyond just content – we want to make the entire experience seamless, starting from the moment someone signs up to the moment they enjoy their favorite shows and movies. That's where you come in.

The Opportunity: Payments Chief – North LATAM

We are currently seeking a strategic and experienced Payments Chief to lead our payment innovation and partnership efforts in the North LATAM region, specifically covering Mexico, Colombia, and Peru. This is a unique opportunity to build on top of one of the largest subscription services in the world and help us achieve an even greater level of business performance while evolving our payment capabilities.

In this role, you will be at the forefront of shaping how millions of customers in thesekey markets interact with our platform. You will work with a cross-functional team including Business Development, Product, Legal, Analytics, and Data Science professionals to drive payment excellence. Additionally, you will manage external relationships with financial institutions, card schemes, and fintech partners to ensure high-quality payment performance and innovation.

This position reports directly to the Director of Payments, Americas, and offers tremendous visibility across the organization. You will frequently represent the payments team in executive discussions and debates, making this an ideal role for someone who wants to have a significant impact on the company's growth trajectory.

Key Responsibilities

As our Payments Chief for North LATAM, you will be responsible for driving payment strategy and execution across Mexico, Colombia, and Peru. Your key responsibilities will include:

• Payment Infrastructure Optimization: Leverage our existing payment infrastructure to improve the performance of current payment methods while evaluating new payment techniques that demonstrate incremental value and cost-effectiveness.
• Innovation Leadership: Identify and pursue innovation opportunities within the payments domain by understanding customer needs, monitoring relevant regulatory developments, and staying ahead of technological advancements that could impact our payment strategy in both the short and long term.
• Partner Relationship Management: Work alongside our Partnerships Team to manage and cultivate relationships with financial institutions, card schemes, and fintech companies to drive high-quality payment performance and innovation.
• Performance Analytics: Own key payment metrics for your markets and derive actionable insights to improve customer experience, enhance payment performance, and ensure efficient payment systems.
• Cross-Functional Collaboration: Partner functionally across the organization including Product, Engineering, Customer Support, Legal, Marketing, and Finance to execute payment optimization and market expansion initiatives.
• Product Launch Execution: Lead the launch of new payment capabilities and products that will drive growth in our business across the LATAM region.
• Strategic Planning: Translate abstract thoughts and data into concrete short-term and long-term strategic initiatives that support arenaflex's growth objectives.

Required Qualifications & Skills

To be successful in this role, you should bring a combination of technical expertise, strategic thinking, and relationship management skills:

• Industry Experience: Minimum 3+ years of experience managing large CNP (Card Not Present) / recurring payments, either from a service provider, corporate, or acquirer perspective.
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• Regional Expertise: Deep understanding of payment technology relevant to Mexico, Colombia, and Peru markets, including local regulations, consumer preferences, and competitive landscape.
• Analytical Capabilities: Strong analytical skills with the ability to use data to drive decision-making and identify optimization opportunities.
• Negotiation Skills: Extensive experience partnering and negotiating with payment partners, including managing complex commercial agreements.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex concepts to diverse audiences.
• Judgment & Integrity: Impeccable judgment and integrity, with the ability to make key decisions quickly and autonomously in a fast-paced environment.
• Industry Network: Current network of relationships across the LATAM payments ecosystem, including contacts at financial institutions, payment processors, and fintech companies.
• Multitasking Ability: Ability to juggle multiple critical tasks concurrently while maintaining attention to detail and quality.
• Educational Background: Bachelor's degree required; MBA preferred.
• Language Skills: Proficiency in additional languages is a plus.
• Travel Flexibility: Willingness to travel as needed across LATAM and the U.S.

Core Competencies for Success

At arenaflex, we value candidates who demonstrate the following key competencies:

• Payments Expertise: You should be an expert in payments infrastructure, processing, and technology for the Mexico, Colombia, and Peru markets. Your intellectual curiosity and problem-solving abilities will be essential as you synthesize information from multiple sources.
• Strategic Vision: You should possess a visionary perspective of the payments landscape and demonstrate strategic judgment in payments. You should be comfortable translating abstract concepts into actionable short-term and long-term initiatives.
• Influence & Negotiation: You should have extensive experience influencing external stakeholders, whether negotiating commercial settlements or shaping new products and services.
• Collaborative Leadership: You should be recognized by both internal and external stakeholders as collaborative and inspirational. You should foster strong relationships and alignment across different stakeholders within and outside the organization.
• Adaptability: You should be able to anticipate and meet ever-growing business needs while demonstrating strong judgment in the face of ambiguity.
• Performance Under Pressure: You should thrive in a fast-paced and challenging environment, with a high level of intellectual curiosity and a focus on producing results while maintaining the highest level of personal and professional integrity.
• Executive Presence: You should be comfortable and confident interacting with all levels of the organization and able to operate independently. You should welcome failure as a learning opportunity and be prepared to represent the payments team in executive discussions.

Why Join arenaflex?

At arenaflex, we believe that our people are our greatest asset. We strive to create an environment where talent can flourish, ideas can thrive, and individuals can make a meaningful impact. When you join arenaflex, you become part of a team that values excellence, innovation, and collaboration.

We offer competitive compensation packages that include base salary, performance bonuses, and equity opportunities. Our comprehensive benefits package covers health, dental, and vision insurance, retirement plans, and generous paid time off. We also invest heavily in professional development, providing opportunities for learning and growth through training programs, conferences, and mentorship initiatives.

Our culture is built on a foundation of integrity, respect, and inclusivity. We believe in hiring the best talent and fostering an environment where diverse perspectives are valued and celebrated. Collaboration is at the heart of everything we do, and we encourage cross-functional teamwork and open communication.

As a Payments Chief at arenaflex, you will have the opportunity to work on complex challenges that impact millions of customers. Your work will directly contribute to our mission of entertaining the world, and you will play a critical role in expanding access to our platform across Latin America.

How to Apply

If you're ready to take the next step in your career and join a team that's transforming the entertainment industry, we encourage you to apply for this exciting opportunity. We're looking for passionate individuals who share our commitment to excellence and want to make a difference.

To apply, please submit your resume and a compelling cover letter that highlights your experience and qualifications. We review applications on a rolling basis, so don't wait – apply today and become part of the arenaflex family!

arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, national origin, sex, gender identity, sexual orientation, disability, age, or any other protected status.

Join us at arenaflex and help us shape the future of entertainment – one payment at a time.