Role Overview
As a Director of Customer Success, you will lead our expansion efforts in named set of existing accounts by connecting at the level of CXO's. You will be responsible for participating in Value Engineering and Centres of Excellence exercises in large accounts.
What You Will Do
Drive high engagement and demonstrate value realization & ROI of SHIELD through Executive Business Reviews and other channels. Collaborate effectively with Sales, Engineering, Business Development, Marketing, and Product teams on a day-to-day basis to create a new business opportunity with the clients you manage.
Why It Might Be a Fit
8+ years of SaaS Enterprise Sales and /or Account Management experience with large enterprise accounts with a proven ability to create a new opportunity. Strong executive presence and ability to develop executive-level (CxO) relationships and lead strategic initiatives with customer.
Requirements
- 8+ years of SaaS Enterprise Sales and /or Account Management experience with large enterprise accounts
- Strong executive presence and ability to develop executive-level (CxO) relationships and lead strategic initiatives with customer
- Hands on experience and good knowledge in SDK, HTTP, JavaScript, RESTful APIs, JSON, OAuth and SQL is a Plus
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