Rocket Close is a leading national provider of title insurance, property valuations, and settlement services. The Closing Coordinator will interact with all parties throughout the settlement process, ensuring organization and providing excellent customer service to clients and agents.
Responsibilities
- Interact and correspond with all parties and agents throughout the settlement process
- Work closely with agents, buyers, sellers and all necessary third parties to obtain all information needed for settlement
- Ensure that the process stays organized and stay in touch with involved parties
- Provide quotes and explanations about the settlement process and title insurance to potential customers
- Use your strong customer service background and title and/or real estate knowledge to be able to deliver great customer experience, and guide clients and agents through every step of the process
Skills
- 1+ years of experience in the Title and Escrow industry is highly preferred, particularly in a customer-facing position
- Attention to detail and the ability to be organized in a fast-paced environment
- Must have a strong customer service background and title and/or real estate knowledge to be able to guide clients and agents through every step of the process while also working closely as a team
- Escrow Assistants should love a challenge and enjoy creative problem solving to keep our clients and agents happy
- Strong written and verbal communication skills along with a positive, 'can-do' attitude
- Qualia and Microsoft 365 are software/technologies that we use
Benefits
- Medical
- Dental
- Vision benefits
- 401K retirement plan
- Paid-time off
Company Overview
Own the Dream. Mortgage services provided by Rocket Mortgage, LLC. NMLSConsumerAccess.org, NMLS #3030 It was founded in 1985, and is headquartered in Detroit, Michigan, USA, with a workforce of 10001+ employees. Its website is https://www.rocketcompanies.com/.