Administrative Assistant 1 (Bilingual-English/Spanish)

Disability Rights California (DRC) is dedicated to defending and advancing the rights of people with disabilities. The Administrative Assistant I provides efficient administrative support to the OCRA program, managing processes, supporting staff, and ensuring accessibility in documentation.

Responsibilities

• Manage administrative processes
• Establish and maintain electronic filing systems
• Prepare reports, correspondence, binders, forms, and charts
• Process purchase orders and accounting and administrative forms
• Ensure documents are accessibly formatted for individuals who use screen reader programs or other assistive technology, including by editing and conducting accessibility audits
• Work in-person in DRC’s downtown Los Angeles office a minimum of two days per week and provide onsite support to staff as needed
• Conduct inventory and order office supplies
• Purchase and maintain office furniture and equipment for multiple office locations throughout California
• Coordinate in-person and video meetings and conference calls and assist with facilitation as needed
• Make travel arrangements including air, hotel, and ground transportation and complete internal forms necessary to formalize arrangements
• Process incoming and outgoing mail and deliveries accurately and dependably
• With direction, serve as liaison between units, support services, and building maintenance
• Greet clients and respond to telephone calls, directing statewide callers to the appropriate staff or resource
• Translate written documents to Spanish and review and revise translations by colleagues to ensure accuracy and clear communication
• Provide reasonable accommodation assistance to staff with disabilities
• Perform other duties as assigned

Skills

• High school diploma or general education degree (GED); plus 1 – 2 years related experience and/or training
• Able to communicate fluently and write effectively in Spanish, including the ability to interpret and translate
• Associate degree in a related field from two-year college or technical school; or equivalent combination of experience and training
• One year of progressively responsible administrative or secretarial work
• Demonstrated ability to read, write, and communicate effectively in English, including correct grammar, punctuation, spelling, and sentence structure
• Proficiency with Windows-based computer applications including Microsoft Office and case management software, as well as video conferencing software including Microsoft Teams and Zoom
• Effective telephone skills, including the ability to handle challenging situations patiently and tactfully
• Ability to understand and carry out oral and written instructions, to work well under pressure and deadlines, and to prioritize and handle multiple tasks, with minimal supervision
• Ability to work collaboratively on a team and to be flexible with changing situations
• Experience working for non-profit and/or social services organizations
• Experience in the disability rights movement and/or extensive contacts in the disability community
• Life experience as a person with a disability or direct experience as a caregiver of a person with a disability

Benefits

• 8% Match – 401K
• Health benefits (HMO options)
• Dental
• Vision
• Basic life insurance
• Short-term and long-term disability insurance
• Flexible spending accounts (medical, dependent care and commuter)
• Health Reimbursement Accounts for some HMO Plans
• Pet Insurance
• Employee Assistance Program
• Teladoc
• Ample vacation
• Sick / Self Care time
• Holidays (including the last week in December)
• Public Service Loan Forgiveness (PSLF) - eligible employer

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