SGI is committed to integrity and innovation, and they are seeking an Underwriter I to handle moderately complex personal lines insurance risks. This role involves evaluating and processing insurance requests, developing relationships with brokers, and improving the customer experience.
Responsibilities
- Evaluates multiple products and their risk factors in a holistic and customer-centric approach to determine risk acceptability and rating
- Reviews and evaluates quotes, new applications, renewals, revisions, and cancellations to determine risk acceptability within current underwriting authority
- Researches and obtains additional information on risk if required using technology as well as external data sources for the purposes of quoting, negotiating, and authorizing the acceptance of risk
- Determines if risk is acceptable, needs modification, or should be declined based on analysis of all information pertinent to the risk and within the underwriter's authority
- Calculates premiums, ensuring that appropriate rates are used application discounts and surcharges are applied within established underwriting guidelines, applicable laws, and regulations
- Negotiates with brokers as to the conditions, limitations, rates, and premiums to apply
- Corresponds with brokers and/or customers to request information and explain underwriting requirements and decisions
- Collaborates with internal and external stakeholders to discuss risk acceptance and policy wording interpretation
- Develops an understanding of the policy wordings, conditions, limitations, rates, and premiums with a strong focus on customer needs
- Maintains accurate records of decisions made and maintain completeness of policy data
- Completes claim alerts, underwriter reviews, and performs other related duties as assigned
- Mentors, provides direction, and reviews and approves the work of staff in junior positions
- Collaborates with loss prevention partners (internal and external) to measure risk acceptability and to improve risk
- Develops an understanding of existing and emerging industry and regional trends and market conditions and obtains additional information on risk if required
- Identifies improvements to processes, procedures, insurance products and/or systems
- Works within the department team collaboratively and support cross-departmental teams when required
- Identifies opportunities to improve broker experience and seeks to find solutions while adhering to the company guidelines
- Develops and maintains relationships with an assigned group of brokers to develop lasting and profitable relationships, which involve broker visits
- Collaborates with other departments to deliver a consistent experience to brokers and customers
- Assists with training to staff, brokers, and external parties on products and procedures. May be required to conduct formal presentations
- Understand and provide guidance to broker on the technologies used and offer support in completing business
- Explains underwriting criteria and decisions to brokers (verbally and/or in writing)
- Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role
- Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities
- Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others
- Actively applies knowledge to support transformation and strategic initiatives of the corporation, while participating and advocating change and applying a growth mindset
Skills
- Proficient knowledge of the principles and practice of insurance, underwriting policies and procedures for Auto or Property
- Proficient knowledge of applicable provincial/federal regulations
- Proficient knowledge and skill of the interpretation, procedures, rating, and application of established criteria and determine appropriate premium, coverages, and deductibles for insurance products
- Fundamental knowledge of insurance theory and reinsurance principles
- A two-year diploma from an accredited post-secondary education institution in a relevant field of study, such as Business, or defined equivalency
- 1 - 2 years' experience working in personal property underwriting
Company Overview
The Saskatchewan Auto Fund is the province's compulsory auto insurance program, operating the driver licensing and vehicle registration system. It was founded in 1945, and is headquartered in Regina, Saskatchewan, CAN, with a workforce of 1001-5000 employees. Its website is https://www.sgi.sk.ca/.