Key Responsibilities:
- Conduct outbound and inbound calls to engage potential and existing customers.
- Present Comcast products and services (e.g., internet, cable, phone) to match customers' needs.
- Meet or exceed daily, weekly, and monthly sales targets.
- Build and maintain customer relationships through excellent communication and follow-up.
- Handle objections and provide solutions to customer concerns professionally.
- Maintain accurate records of customer interactions and sales in the system.
- Stay updated on Comcasts latest products, promotions, and industry trends.
Qualifications:
- Experience: Minimum of 1 year in Hard Selling or any related Sales roles.
- Skills:
- Strong persuasion, negotiation, and communication skills.
- Strong ability to build rapport and handle objections effectively.
- High emotional intelligence and resilience in handling customer rejections.
- Excellent communication and presentation skills (verbal and written).
- Proficiency in using CRM software and basic computer applications.
Attitude: Results-oriented, motivated, and customer-focused.
The Hiring Process:
Our recruitment process consists of two stages to ensure we select the best candidates:
- Group Interview
- Showcase your personality and team interaction skills while answering sales-related questions.
- Technical Checking
- We'll assess your equipment and internet connection to ensure you're set up for success in a remote environment.
Before You Apply, Please Ensure You Have the Following Equipment:
- Noise-Canceling Headphones: Essential for clear and professional audio.
- Reliable Internet Connection: At least Wi-Fi 5 (802.11ac) or Wi-Fi 6 (802.11ax) for optimal speed and stability.
- Backup Internet Source: With a speed of 2050 Mbps to avoid interruptions.
- Backup Power Supply: To stay operational during power outages.
- Wired Connection: Ethernet/LAN cable for consistent internet performance.
- Laptop Requirements: Core i5 processor or better, with at least 8GB RAM for smooth multitasking.