Join arenaflex: Shape the Future of Retail Supply Chain Excellence
Are you ready to be part of a dynamic team that transforms how products move from providers to store shelves? At arenaflex, we're revolutionizing the retail landscape, and we're looking for a talented Supply Chain Network Operations Manager to join our growing global operations team. This is a unique opportunity to work remotely while making a significant impact on one of the world's most innovative supply chain networks.
At arenaflex, we believe that efficient supply chain management is the backbone of exceptional customer experiences. Every day, millions of customers trust us to deliver the products they need, when they need them. As our Supply Chain Network Operations Manager, you'll play a critical role in ensuring that promise is kept—optimizing network processes, driving efficiency improvements, and leading initiatives that touch every aspect of our fulfillment ecosystem.
About arenaflex
At arenaflex, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As an arenaflex team member, you'll play a vital role in shaping the future of retail, technology, marketing, finance, and many other industries—all while impacting the lives of millions of customers worldwide. Here, your work makes a difference every single day.
Our commitment to innovation extends beyond our products to how we work. We embrace flexible remote work arrangements while recognizing that in-person collaboration is essential for building relationships, sharing knowledge, and driving our culture forward. This position offers the best of both worlds: the flexibility of remote work with purposeful in-person interactions that strengthen our team dynamic.
Position Overview
As a Supply Chain Network Operations Manager at arenaflex, you will be responsible for overseeing our store network processes and ensuring smooth stock flow through our distribution organization and fulfillment centers. You'll be the bridge between multiple stakeholders, coordinating goals and answering escalated daily issues while analyzing data from various partners to streamline and improve network efficiencies.
This role requires a strategic thinker who can dive deep into data, identify root causes of complex supply chain challenges, and develop actionable solutions that drive measurable improvements in our operations.
Key Responsibilities
Network Process Management
- Oversee store network processes and guarantee stock course through the delivery organization and fulfillment centers by coordinating goals
- Answer escalation of daily issues and analyze data from various partners to streamline and improve network efficiencies
- Provide data to the provider compliance process stream
- Investigate and analyze root causes of daily and escalated exceptions regarding transporting, receiving, stock, and return-related issues
- Conduct execution audits of promoting department, distribution centers, and providers
- Provide recommendations for corrective action to key stakeholders
Supply Chain Performance Optimization
- Streamline supply chain performance by determining and supporting a flow way channel from provider to store to best fit sales, in-stock, and profit metrics
- Collaborate with partners in accordance with supply chain management to ensure sales, in-stock, stock, productivity, and strategy objectives are accomplished
- Track the movement and appearance of merchandise across the store network
- Develop and present recommendations to address conflicting objectives
- Identify demand exceptions, disturbances, and supply chain constraints that will impact supply chain performance
- Create and organize resolution strategies
Field Leadership and Direction
- Impact field-level heading and provide direction for the execution of operations by acting as a contact for the field
- Convey functional expectations to providers and carriers
- Address performance-related issues with stakeholders
- Tend to flow management questions and concerns
- Identify best practices and educate teams on adaptation and execution regarding these best practices
- Collaborate with business partners to identify and develop resources to improve efficiencies
- Respond to driver requests
Process Improvement and Innovation
- Manage supply chain flow process improvement efforts by contributing to the design, development, and delivery of better ways of working between supply chain partners
- Present better ways of working efforts and continuous improvement proposals to leadership
- Focus on item flow plan objectives and ensure flow plans are reachable
- Support innovation to improve current arrangements and techniques
- Handle the amendment of errors cycles and input circles
- Identify areas of opportunity to improve service levels
- Support the use of end-to-end costing approach and lean concepts
- Provide cost recommendations to reduce process waste and provide opportunities for cost decreases and process efficiencies
- Review and analyze the impact and benefits to internal processes
Stakeholder Management and Leadership
- Negotiate, complete, and supervise work-related activities and projects by developing and maintaining relationships with key stakeholders
- Support plans and drives to meet client and business needs
- Identify and communicate goals and objectives
- Build accountability and measure progress in achieving results
- Identify and address progress opportunities
- Demonstrate adaptability and promote continuous learning
- Provide mentorship and development opportunities for partners by hiring and training
- Coach team members, assign responsibilities, provide recognition, and ensure diversity awareness
Compliance and Ethics
- Ensure compliance with company policies and procedures and support company mission, values, and standards of ethics and integrity
- Implement related action plans
- Utilize and support the arenaflex Policy
- Provide guidance and direction on applying these in executing business cycles and practices
Essential Qualifications
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field
- Minimum of 3-5 years of experience in supply chain operations, logistics, or network management
- Proven experience in data mining and data analysis
- Strong analytical skills with the ability to interpret complex data sets
- Excellent communication and stakeholder management skills
- Demonstrated ability to lead cross-functional teams and drive results
- Strong problem-solving and root cause analysis capabilities
- Knowledge of supply chain best practices and lean principles
- Ability to work independently in a remote environment while maintaining productivity
Preferred Skills and Experience
- Working knowledge of SQL for data querying and analysis
- Experience with BigQuery for large-scale data processing
- Proficiency in PowerBI for data visualization and reporting
- Experience with Alteryx for data blending and analytics automation
- Strong skills in Tableau or Tableau Prep for data preparation and visualization
- Previous experience in retail or e-commerce supply chain operations
- Six Sigma or other process improvement certification
- Experience working with distributed teams across multiple regions
What You'll Love About Working at arenaflex
Competitive Compensation
We offer a competitive hourly rate of $25/hour for this position, with opportunities for performance-based bonuses and annual reviews. Your expertise and contributions deserve recognition, and we ensure your compensation reflects your value to our organization.
Comprehensive Health and Wellness Benefits
- Medical, dental, and vision insurance coverage
- Prescription drug inclusion
- Health Savings Accounts (HSAs) or Flexible Spending Accounts (FSAs)
- Health programs and resources to support your wellbeing
Financial Security
- 401(k) retirement plan with generous company match
- Stock purchase plan for employees
- Employee discount on arenaflex stock
Protection and Insurance
- Life insurance coverage
- Accidental Death and Dismemberment (AD&D) insurance
- Short-term and long-term disability insurance
Paid Time Off
- Paid vacation days to rest and recharge
- Paid holidays throughout the year
- Sick leave for when you need it most
- Personal days for life moments
Professional Support
- Employee Assistance Programs (EAP) offering counseling and support services for employees and their families
- Educational assistance and tuition reimbursement for qualified educational expenses
Career Growth and Development
At arenaflex, your career trajectory is limited only by your ambitions. We offer:
- Comprehensive training and development programs
- Opportunities for advancement within the organization
- Mentorship from industry experts
- Exposure to cutting-edge supply chain technologies and methodologies
- Cross-functional project opportunities that broaden your experience
Parental Support
- Maternity and paternity leave for qualified employees
- Family-friendly policies that support work-life integration
Additional Perks
- Discounts on various services, including remote plans, travel, and entertainment
- Access to exclusive employee perks platform
- Flexible work arrangements that promote work-life balance
Our Culture and Work Environment
At arenaflex, we foster a culture of collaboration, innovation, and integrity. We believe that diverse perspectives drive better decisions, and we're committed to creating an inclusive environment where every team member can thrive. While we embrace remote work for its flexibility and efficiency, we also value the power of in-person connections.
Our hybrid approach ensures you get the best of both worlds: the comfort of working from home combined with purposeful team gatherings that strengthen our relationships and accelerate innovation. We meet face-to-face on a regular and deliberate basis to collaborate, learn from each other, and celebrate our collective achievements.
As part of our team, you'll have the opportunity to work with cutting-edge technologies and methodologies in supply chain management. We're constantly investing in our people and our processes to stay at the forefront of industry innovation.
Ready to Make an Impact?
If you're passionate about supply chain excellence, data-driven decision making, and want to be part of a team that's transforming the future of retail, we want to hear from you! This is your chance to join a company that's making a real difference in people's lives while building a rewarding career.
At arenaflex, we don't just offer a job—we offer a pathway to your future. Apply today and take the first step toward an exciting career with endless possibilities. Your journey with arenaflex starts here!
arenaflex is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.