About us
Fourthwall is a platform that helps creative people launch brands. Whether you’re dreaming about a fashion line, a unique hot sauce, or something digital, we make the process easy by handling all the operations and logistics—from manufacturing to fulfillment to customer support. Our goal is to empower creative people to bring their ideas to life without requiring them to become e-commerce experts.
Our culture is built around the philosophy of putting our customers first. If you are talented, hardworking, and love helping others, we would love to talk to you about joining our team.
Our headquarters are in Los Angeles, USA, and Poznan, Poland. We prefer people willing to work at least a couple days a week out of one of our offices but are open to remote work for the right person. If you want to find out more about who we are and how we work, you can check our Company Values.
About the role
We are looking for a world-class operations leader to help us scale from 100,000 creators to 1,000,000.
While we started with a focus on on-demand manufacturing, our creators are increasingly looking for help sourcing unique items like plushies, hot sauces, candy, and other CPG products that cannot be fully automated. Our hope is to find a leader that can better help us serve that need.
While this is a leadership role, it will also require significant hands on work. We pride ourselves on being a small team of overachievers.
Key Responsibilities:
Source world-class manufacturing partners. Establish and maintain strategic relationships with key suppliers and manufacturers to ensure consistent quality and availability of products.
Cost Management. Optimize procurement processes to manage costs effectively while maintaining high standards of product quality.
Drive Automations & Implementation. Work directly with our product and engineering teams to automate key flows to make the process efficient for both creators and manufacturers.
Customer Feedback Integration. Collect and analyze feedback from creators to continuously refine and improve product offerings and operational processes.
Training and Development. Mentor and develop a high-performing operations team, fostering a culture of excellence and continuous improvement.
What you likely have
10+ years of experience in product sourcing, supply chain, or operations management
Experience working and negotiating with manufacturing partners outside of the USA
Ability to thrive in a fast-paced, results-driven environment
An ambition to prove you’re one of the best in the world at what you do
An understanding of the world of content creators (YouTubers, podcasters, Tiktokkers, etc.)
The perks
Owning a significant role in a rapidly growing company
Competitive compensation package
Equity stake in Fourthwall
Medical, Dental & Vision Insurance
401(k)
Paid Parental leave, including non-birthing parents
Flexible PTO policy
Work in a team of experienced experts and amazing people
Top-of-the-line Apple equipment tailored to your requirements
Dog-friendly office just one block from the beach in LA
We are an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.