We are seeking a Strategic Account Manager to help commercial enterprise clients maximize the value of their threat intelligence solutions and protect their critical assets and people. The ideal candidate will have a proven track record in strategic account management and customer success, with a passion for helping companies keep their customers, employees, and infrastructure safe from cyber and physical threats.
Requirements
- Cultivate long-term, trusted relationships with key stakeholders and champions, using a customer-centric partnership approach
- Craft strategic, complex multi-year renewal and expansion agreements
- Negotiate software and services contracts with procurement teams
- Collaborate and communicate effectively with technical and non-technical colleagues
- Value data quality and maximize the use of CRM capabilities and emerging account management tools
- Motivated by exceeding ambitious retention and expansion targets
Benefits
- Diversity and inclusion program
- Culture and belonging initiatives
- Perks such as gym reimbursements, expensed lunches, and cultural events
- Career growth opportunities through regular feedback, learning and development opportunities, and guidance through formalized career paths
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