Join the Team Revolutionizing Sales Communication
At Close, we're on a mission to transform the sales communication landscape by developing a cutting-edge platform that empowers businesses to close more deals, faster. As a pioneering sales CRM with built-in calling capabilities, we're at the forefront of eliminating manual processes and driving industry innovation. Since our inception in 2013, we've grown into a profitable, 100% globally distributed team of around 70 high-performing individuals dedicated to crafting a product that our customers love.
About the Role
We're seeking a highly skilled Senior/Staff Backend Software Engineer with a passion for Python to join our engineering team. As a key player in our technology organization, you'll be responsible for designing, implementing, launching, and scaling major systems and user-facing features that drive our product's success. This is an exceptional opportunity to work in a fast-paced environment with a talented team, where you'll be supported in your professional growth and have the autonomy to manage your time effectively.
Key Responsibilities
- Design, develop, and maintain high-performance backend systems using Python Flask, with a focus on scalability, reliability, and maintainability.
- Collaborate with cross-functional teams to identify and prioritize project requirements, and drive the implementation of new features and improvements.
- Participate in code reviews, providing constructive feedback and suggestions to ensure the highest code quality and adherence to best practices.
- Work closely with our frontend team to develop seamless integrations and ensure a cohesive user experience.
- Troubleshoot and optimize existing systems, identifying areas for improvement and implementing data-driven solutions.
- Contribute to the development of our public API, ensuring it is well-documented, secure, and meets the needs of our users.
- Stay up-to-date with industry trends and emerging technologies, applying this knowledge to inform our technical roadmap and drive innovation.
Requirements
To succeed in this role, you'll need:
- A minimum of 5 years of experience building modern backend systems, with a strong proficiency in Python (or a willingness to learn and adapt to Python).
- Hands-on experience working with data stores such as MongoDB, PostgreSQL, Elasticsearch, or similar technologies.
- A proven track record of designing, scaling, debugging, and optimizing systems to achieve high performance and reliability.
- Excellent communication and collaboration skills, with the ability to work effectively in a fully distributed team.
- A strong commitment to code quality, craftsmanship, and continuous learning.
- Location in the USA (candidates outside the US may be considered for our non-US Backend Engineer position).
Preferred Qualifications
- Experience contributing to open-source projects related to our tech stack.
- A history of leading small project teams and driving feature development.
- Background in building B2B SaaS products and working with complex architectures that support multiple APIs.
- Familiarity with async task and event processing frameworks, as well as streaming technologies like Kafka and Redis.
What You'll Work On
As a Senior/Staff Backend Software Engineer, you'll have the opportunity to contribute to a wide range of exciting projects, including:
- Designing and implementing new user-facing features that drive business growth.
- Improving the performance and scalability of our GraphQL and REST API.
- Optimizing our email and calendar event syncing capabilities.
- Enhancing our calling features using Twilio's API, WebSockets, and WebRTC.
- Developing user-facing analytics features that provide actionable insights.
- Improving our search capabilities using Elasticsearch.
- Building new integrations with other SaaS platforms.
Why Work with Us?
At Close, we offer a unique and compelling work environment that prioritizes flexibility, autonomy, and growth. Here are just a few reasons why you might want to join our team:
- A 100% remote company culture that trusts and empowers you to manage your time effectively.
- A flexible work arrangement that allows you to choose between working 5 days/week (standard full-time) or 4 days/week at 80% pay.
- Annual team retreats and quarterly virtual summits to foster connection and community.
- A comprehensive benefits package, including medical, dental, vision, 401k matching, and dependent care FSA (for US residents).
- A generous PTO policy, including 5 weeks of paid time off, winter holiday break, and additional days off every year.
- A culture that values transparency, honesty, and continuous learning.
Our Values
At Close, we're guided by a set of core values that shape our approach to work and our interactions with each other. These values include:
- Build a house you want to live in - We prioritize long-term thinking and action.
- No BS - We practice transparency and honesty, even when it's challenging.
- Invest in each other - We build successful relationships with our coworkers and customers.
- Discipline equals freedom - We keep our word to ourselves and others.
- Strive for greatness - We constantly challenge ourselves and others to achieve excellence.
How We Work Together
Our team is built on a foundation of trust, autonomy, and asynchronous communication. We prioritize productivity, quality, and impact, and we don't track hours. Instead, we trust our team members to manage their time effectively and meet their goals. We also appreciate the importance of deep work and create an environment that supports this.
Ready to Join Us?
If you're a motivated and talented Senior/Staff Backend Software Engineer looking to make a meaningful contribution to a fast-growing company, we want to hear from you. Apply today and let's shape the future of sales communication together!
Apply Now