Roles and Responsibilities
Requirements Gathering & Business Analysis
Serve as the primary point of contact between functional leaders, end users, and IT teams for all platform-related initiatives.
Proactively engage stakeholders across the Projects & Services organization to identify pain points, process gaps, and
improvement opportunities within existing tools.
Gather, consolidate, and prioritize business requirements from functional teams and translate them into clear, structured
Business Requirements Documents (BRDs).
Ensure business requirements accurately reflect operational needs, compliance standards, and strategic objectives of the
Projects & Services function.
IT Partnership & Implementation Oversight
Act as the functional liaison to IT, translating business needs into clear requirements that enable technical teams to design and deliver effective solutions.
Partner with IT through the full implementation lifecycle — including design reviews, configuration decisions, UAT planning, and go-live readiness — ensuring solutions align with functional expectations.
Review and validate IT-delivered solutions against approved BRDs to ensure business requirements are met before
deployment.
Provide functional input and sign-off on scope changes, feature releases, and system enhancements.
Regression & User Acceptance Testing
Lead and coordinate regression testing activities following system updates, patches, or new feature deployments.
Develop and maintain functional test scripts and test cases based on business processes and use cases.
Partner with end users and functional SMEs in User Acceptance Testing (UAT), capturing and communicating feedback to IT for
resolution prior to release.
End User Training
Design, develop, and deliver training programs for end users across the Projects & Services function on all supported platforms (ServiceMax, Salesforce, Dashboards, SIOP Capacity, etc.).
Create and maintain user-friendly training materials, job aids, quick reference guides, and standard operating procedures.
Tailor training delivery to varying levels of technical proficiency across the user community.
Support onboarding new team members and provide refresher training following system updates or process changes.
Tool Adoption & Change Management
Drive adoption of digital tools and platforms across the Projects & Services function through targeted engagement strategies, communication campaigns, and executive sponsorship alignment.
Track and report on adoption metrics, user engagement, and platform utilization; identify barriers to adoption and develop
mitigation plans.
Champion a culture of digital enablement and continuous improvement within the function.
Serve as an internal advocate for the value of the tools, helping users understand how platforms support their day-to-day work
and broader business goals.
Continuous Improvement
Monitor industry trends and platform best practices to proactively recommend enhancements that improve productivity, data
quality, and user experience.
Maintain a prioritized backlog of functional enhancement requests and work with IT to plan and schedule delivery.
Conduct periodic platform health checks and process audits to ensure tools continue to meet evolving business needs.
Required Qualifications
Bachelor's degree from an accredited university
Minimum 6 years of experience in a functional, operations, or business analyst role within a services or projects environment
Minimum 4 years of hands-on experience working with platforms such as Salesforce, ServiceMax, SAT, or PLM in a functional capacity (not necessarily an IT/technical role)
Demonstrated experience writing Business Requirements Documents (BRDs) or functional specifications
Proven experience leading user training and enablement programs
Experience with UAT and/or regression testing coordination
Desired Characteristics
10 years of experience within GE or GE Vernova business operations or services functions
Strong understanding of Projects & Services workflows, field service processes, and SIOP/capacity planning
Exceptional oral and written communication skills, with the ability to translate complex technical concepts into business language and busienss needs into actionable requirements
Strong interpersonal, facilitation, and stakeholder management skills across all levels of the organization
Demonstrated ability to influence without authority and drive organizational change
Experience with change management frameworks and adoption measurement
High proficiency with MS Office suite (Excel, PowerPoint, Word)
Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment
Ability to document, plan, market, and execute programs
#LI-SG1
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: No
For candidates applying to a U.S. based position, the pay range for this position is between $104,200.00 and $173,700.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.
Bonus eligibility: discretionary annual bonus.
This posting is expected to remain open for at least seven days after it was posted on April 17, 2026.
Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.
GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.