I. Job Summary
The Senior Coordinator, Talent Acquisition owns all aspects of the candidate experience post the verbal offer acceptance of a new hire through 90 days post the new hires start date with WM. This role supports the Talent Advisors, the hiring team, and the candidates through the pre-employment process. The position performs administrative duties including receiving, processing and tracking pre-employment screens, updating and maintaining appropriate databases and communicating results. Serves as the candidate's point-of-contact for all new hire inquiries.
II. Essential Duties and Responsibilities
- Ensures a positive customer experience by facilitating a welcoming and seamless onboarding experience for candidates and new hires through their first 90 days of employment.
- Manages the full life cycle of the new hire process: interview scheduling, pre-employment, onboarding, staffing phases, and other key stages.
- Serve as a first point-of-contact for candidate questions on background check and drug screen policies and/or processes.
- Acts as brand ambassadors by embodying the company’s People First Commitments and Values of Success and Integrity, Diversity and Inclusion, Valuing Safety, our Environment, and our Customers throughout every interaction.
- Monitors candidates and new hires to ensure efficient progress through all appropriate avenues: from scheduling interviews with the hiring teams during the hiring process to engaging with new hires through the 90th day of employment.
- Builds partnerships by supporting internal and external customers, fostering engagement by effectively responding to inquiries and issues.
- Serves as primary point of contact for candidates and new hires with their People Services Team.
- Provides timely, thoughtful, and engaging messages through written and verbal communication to customers during the hiring process.
- Keeps Candidate Tracker updated by providing current and accurate data indicating the candidate’s/new hire’s status.
- Can recognize and properly handle highly sensitive and confidential candidate and employee data, maintaining its integrity.
- Works proactively to identify and apply solutions, adaptive ideas, and guidance to all customers.
- Maintain working knowledge of processes to answer candidate questions
- Ensure that candidate and Talent Advisor questions are fully addressed and escalating complex/difficult questions as necessary.
- Follow through to ensure that each pre-employment check is fully executed and stays proactively engaged through every step of the pre-employment process.
- Provide high-quality, timely, and professional customer service.
III. Qualifications
A. Required Qualifications
- High School Diploma or GED (accredited)
- 3 years relevant work experience (in addition to education requirements)
B. Preferred Qualifications
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for, please click Apply.
About CompanyWhat is the value of a WM job? At WM we know that the value of a WM job is more than a paycheck. It’s a way to create opportunities for you and your family. This is why we are constantly working to make WM a great place to work and grow a career. We Are WM is what defines the perks of being in the WM family – from benefits, to resources and engagement activities.
We are People First. We are Committed to Your Growth. We Are Investing in You. We are a Family. We are Stable. We are Always Working for a Sustainable Tomorrow.
Company
ABOUT WM
WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.
Equal Employment Opportunity
For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.
Real ID
In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.