Trainual is hiring a Sales Development Representative who turns curiosity into conversation and conversations into pipeline. This role focuses on inbound lead qualification and conversion, ensuring prospective customers receive a fast, helpful, and thoughtful first experience with Trainual.
Responsibilities
- Inbound lead qualification. Review and evaluate demo requests, contact forms, and other inbound signals to determine fit, urgency, and opportunity quality
- Real-time prospect engagement. Connect quickly with prospective customers via email, phone, and chat to gather key qualification information
- Opportunity routing. Ensure qualified prospects are directed to the right Account Executive with the right context
- Follow-up management. Nurture leads that require additional information or timing before scheduling a meeting
- Next-step clarity. Every inbound interaction should result in a clear next step — for both the prospect and the sales team
- Technology-driven prospecting. Use modern tools to build targeted account lists that identify the right companies and decision-makers
- Conversation oversight. Review and guide AI-generated conversations to ensure they stay helpful, accurate, and aligned with our qualification standards
- Pattern recognition. Identify trends in questions, objections, or qualification gaps across inbound conversations
- Workflow improvement. Provide feedback that improves automation responses, routing logic, and qualification workflows
- Partner ecosystem prospecting. Engage organizations within identified partner segments
- Partner referral qualification. Respond quickly to partner-generated leads and assess opportunity quality
- Community engagement. Participate in conversations with partner networks where Trainual may be a fit
- Partner lead follow-up. Ensure every referral receives fast, thoughtful outreach
- Opportunity routing. Connect qualified partner opportunities with the Strategic Partnerships leader
Skills
- You're fast, curious, and people-oriented
- You're a great conversational qualifier
- You move quickly without losing the human touch
- You're comfortable working alongside AI tools
- You care about quality
- You'll manage and qualify inbound interest across multiple channels
- Your goal: turn high-intent interest into well-qualified demos
- Inbound lead qualification
- Real-time prospect engagement
- Opportunity routing
- Follow-up management
- Next-step clarity
- Technology-driven prospecting
- Conversation oversight
- Pattern recognition
- Workflow improvement
- Partner ecosystem prospecting
- Partner referral qualification
- Community engagement
- Partner lead follow-up
- Opportunity routing
- We're looking for someone who combines great communication skills with strong judgment when evaluating opportunities
- 1 to 3 years of SaaS SDR or BDR experience
- Inbound conversation experience
- CRM discipline
- Modern sales tools
- Multi-channel communication
- Operational curiosity
- Strong judgment
- AI-assisted sales tools
- Partner ecosystem exposure
- Campaign insight
Benefits
- Stock options
- Benefits
- All of our brag-worthy culture perks
Company Overview
Trainual is a software platform that helps businesses build playbooks to train and grow their team. It was founded in 2018, and is headquartered in Scottsdale, Arizona, USA, with a workforce of 51-200 employees. Its website is https://www.trainual.com.