Wisconsin Automation is a top-tier full-service robotics integrator and FANUC ROBOTICS Authorized Systems Integrator partner, offering innovative automation solutions. The Robotic Field Service Technician will maintain, troubleshoot, and repair robotic systems, providing on-site and remote support to customers while collaborating with engineering teams for equipment integration.
Responsibilities
- Perform routine maintenance, diagnostics, and repairs on robotic systems, handling mechanical, electrical, and control/programming issues effectively
- Provide on-site and remote support, offering customers guidance on operations, upgrades, and best practices
- Assist with installing and commissioning new automation equipment, collaborating with engineering and programming teams for smooth integration
- Document activities and recommend preventive measures to avoid issues
- Stay updated on the latest robotics advancements through ongoing training
Skills
- Experience in field service or technical support, ideally in robotics or automation
- Strong knowledge of mechanical, electrical, and control systems
- Excellent problem-solving, communication, and interpersonal skills with a customer-focused approach
- Ability to work independently, manage multiple tasks, and adapt to flexible schedules with some travel
- Certifications in robotics, automation, or related fields are a plus
Benefits
- Unlimited PTO
- Paid Overtime
- Flexible Hours
- 100% company-paid health insurance premiums including dental
- Reimbursed mileage for work-related travel
- Company-provided tool kits
Company Overview
Wisconsin Automation is a robotic integration company that offers programming and robotic services. It was founded in 2017, and is headquartered in Wales, Wisconsin, USA, with a workforce of 51-200 employees. Its website is https://www.wisconsinautomation.com.