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Posted Mar 31, 2026

Revenues & Benefits Officer (Civica OpenRevenues)

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This is a remote position.

Our good client in the East of England is seeking multiple Revenues & Benefits Officers, on a permanent, full-time basis.

Roles are offered on a remote basis with the understanding you may be asked to work from the office 1 day per month, and initially for the first few days for training & set-up.

Duties include:

  • Assessment of HB & CTR claims
  • To determine Council Tax liability in accordance with relevant primary legislation and case law 
  • To have and maintain a working knowledge of the Local Government Finance Act 1992 and case law
  • Determine and award discounts and exemptions in accordance with primary legislation and case law
  • Gather information, explain decisions, and provide advice to the public and their representatives by email, letter, and telephone regarding council tax liability


Requirements

  • A minimum of 3 years Revenues or Benefits experience
  • Be a skilled Civica OpenRevenues user


Benefits

  • Progressive Salary
  • Remote working
  • Local Government Pension Scheme