Note: The job is a remote job and is open to candidates in USA. Sophos is a global leader in advanced security solutions for combating cyberattacks. The company is seeking a Technical Trainer to develop and implement training programs for the Managed Detection and Response (MDR) team, focusing on operational processes and procedures related to cybersecurity.
Responsibilities
- Drive the execution of training on topics such as security operations polices, processes and procedures, threat identification/analysis, and incident response
- Support the creation of curricula from multiple sources of information including, but not limited to operational processes, procedures and policies, engineering documentation, field service requirements or software documentation
- Collaborate with SMEs to ensure appropriateness and accuracy of curriculum content
- Coordinate with various internal teams to ensure that course material reflects current product features
- Instruct participants in both classroom lectures and hands-on labs via remote/virtual training sessions
- Ensure documentation is regularly updated to maintain applicability and accuracy of course material
- Remain current on the latest research and trends in cybersecurity to maintain SME-level knowledge and insight
- Evaluate effectiveness of training activities through assessment of course feedback and performance evaluations
Skills
- 1+ years of experience within a cybersecurity environment
- 1+ years of experience developing content for technical training and/or within a formalized training role
- Hands-on experience using a Learning Management System for content creation
- Exceptional interpersonal and communication skills, both spoken and written English
- Ability to identify and improve upon individual knowledge/skill deficiencies within a one-on-one context
- High comfort level when speaking to large groups
- Ability to translate complex concepts into simple and understandable narratives
- Excellent organizational and time-management abilities
- Thrives in a multitasking environment and can adjust priorities on-the-fly
- Experience with a project Management tool like Jira
- Proficiency in additional languages
- Possession of current technical certifications relating to the domain of cybersecurity
Benefits
- Remote-first working model
- Employee-led diversity and inclusion networks
- Annual charity and fundraising initiatives and volunteer days for employees
- Global employee sustainability initiatives
- Global fitness and trivia competitions
- Global wellbeing days for employees
- Monthly wellbeing webinars and training
Company Overview
Sophos develops network security and threat management products to protect organizations against malicious acts. It was founded in 1985, and is headquartered in Abingdon, Oxfordshire, GBR, with a workforce of 5001-10000 employees. Its website is http://www.sophos.com.