Note: The job is a remote job and is open to candidates in USA. Smart Wires Inc. provides advanced power flow control solutions and analytics to enhance controllable power systems. They are seeking an experienced engineer to deliver specialized, project-based engineering services to their Global Engineering team, focusing on supporting deployed assets throughout their lifecycle.
Responsibilities
- Providing technical analysis and recommendations related to field issues
- Monitoring performance trends across deployed devices and systems
- Developing written maintenance recommendations for deployed assets
- Guiding Root Cause Analysis (RCA) activities
- Recommending and supporting implementation of design improvements for released products
- Collaborating with internal engineering stakeholders and customer-facing teams as needed to support successful outcomes
Skills
- Extensive experience in customer-facing roles within the electric power sector, preferably supporting technical products or field operations
- Bachelor's degree in engineering, physics, or equivalent technical background
- Strong written and verbal communication skills
- Minimum of 10 years of progressively responsible technical experience
- Supporting utility products in field environments
- Conducting RCAs
- Designing power-electronics-based products
- Troubleshooting PCBAs
Benefits
- Flexible scheduling
- Remote, independent contractor engagement
- No travel is anticipated for this engagement
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