Job Overview:
We are seeking a skilled and enthusiastic Remote Survey Research Interviewer (Spanish) to join our team at Workwarp. As a key member of our research team, you will play a vital role in conducting surveys with respondents, gathering valuable insights, and contributing to the success of our projects. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Conduct scripted multiple-choice surveys over the phone, utilizing outbound call management technology and accurately recording responses using a CATI system
- Engage positively with respondents, remaining neutral and unbiased, and respond to their questions and concerns in a professional manner
- Complete all training activities and follow written communication scripts and project protocols to ensure high-quality data collection
- Utilize refusal avoidance techniques to ensure survey completion and maintain standards for quality and production
- Be receptive to constructive feedback and implement changes to continuously improve performance
Requirements:
- Bachelor's degree or at least 4 years of work experience
- Fluency in reading and writing in Spanish and English
- Excellent verbal, written, and interpersonal communication skills
- Demonstrated active listening skills and ability to navigate survey systems while accurately entering data
- Clear and professional telephone speaking voice and ability to read accurately from a script
- Computer literacy skills, including keyboard skills, data entry, and basic troubleshooting
- Ability to work a set schedule to meet project objectives, including a minimum of 20 hours during the calling effort
- Prior experience as a survey research interviewer and experience collecting and recording data over the phone or in person are strongly preferred
What We Offer:
- Competitive salary and opportunities for growth and development
- Remote work arrangement, allowing for flexibility and work-life balance
- Collaborative and dynamic team environment
- Opportunities for professional growth and advancement
Equal Employment Opportunity:
Hendall Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Take the Next Step:
Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story.
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