Note: The job is a remote job and is open to candidates in USA. Rimini Street, Inc. is a leading global provider of enterprise software support and managed services. They are seeking a Senior Support Engineer specializing in SAP FICO to provide expert-level support and troubleshooting for complex SAP environments, ensuring high-quality client experiences and operational excellence.
Responsibilities
- Provide expert-level support for SAP FICO, with strong emphasis on:
- Product Costing (CO-PC)
- Material Ledger
- Cost Center and Profit Center Accounting
- CO-PA (Profitability Analysis)
- Troubleshoot and resolve complex production issues, including:
- Month-end close and controlling processes
- Costing and variance analysis
- Cross-module integrations (FI, MM, SD, PS)
- Perform root cause analysis in highly customized SAP environments
- Support SAP Project Systems (PS), including:
- WBS structures
- Project cost integration
- Work directly with clients to:
- Diagnose issues
- Provide clear, actionable solutions
- Deliver a high-quality customer experience
- Collaborate with technical teams (e.g., ABAP, integrations) to resolve defects
- Develop and deliver application fixes and data corrections
- Support global customers in a 24x7 support model, ensuring SLA adherence
- Contribute to knowledge management, documentation, and continuous improvement initiatives
Skills
- 10+ years of SAP experience with strong focus on FICO, particularly Controlling (CO)
- Strong working knowledge of standard SAP FI operations (GL, AP, AR) to support integration with CO
- Deep hands-on expertise (mandatory): Product Costing (CO-PC)
- Deep hands-on expertise (mandatory): Material Ledger
- Proven experience troubleshooting: Month-end close issues
- Proven experience troubleshooting: Costing variances and settlement processes
- Strong understanding of CO-FI integration
- Strong understanding of cross-functional processes (MM, SD, PS)
- Hands-on experience with SAP Project Systems (PS) configuration
- Experience working in production support environments
- Strong troubleshooting and root cause analysis skills, including ability to debug complex issues
- Ability to communicate clearly with both technical and business stakeholders
- Demonstrated ability to work independently and in a global, virtual team environment
- Experience with SAP S/4HANA
- Exposure to FSCM / Treasury
- Exposure to Asset Accounting (with understanding of financial impact)
- ABAP debugging or strong collaboration with development teams
- Experience in global or multi-country SAP environments
Benefits
- Medical, Dental, and Vision insurance
- Disability insurance
- Paid Parental Leave
- 401(k) program
- Generous Paid time off (PTO)
Company Overview