Note: The job is a remote job and is open to candidates in USA. Unstructured is defining the standard for enterprise data transformation in the age of LLMs and generative AI. As a Site Reliability Engineer, you'll work on the reliability and performance of the platform, collaborating with infra and product engineers to enhance system reliability and performance.
Responsibilities
- Own production reliability across our Knative, KEDA, and Kubernetes-based document processing platform. Proactively detect degradation, diagnose root causes, and ship fixes
- Work on observability: end-to-end tracing, latency SLOs, capacity dashboards, and alerting that finds problems before customers do
- Load testing and capacity planning: establish throughput benchmarks, detect performance regressions before they reach production
- Support fleet operations: contribute to the safe, automated upgrade process for our growing fleet of production systems
Skills
- 4+ years of SRE, platform engineering, or infrastructure engineering in a production Kubernetes environment
- Deep operational knowledge of Kubernetes. You've written HPA configs, KEDA ScaledObjects, PodDisruptionBudgets, preStop hooks, and PriorityClasses; you understand pod lifecycle and scheduler behavior
- Demonstrated experience diagnosing and resolving real production performance issues: resource saturation, timeout failures, scheduling problems, graceful shutdown gaps
- Enough Python or Go to read service code, trace a bug to root cause, and write a targeted fix
Benefits
- Company offsites
- Best-in-tech swag
- The tools you need to do your best work, wherever you're based
- Medical, dental, and vision coverage effective the 1st of the month following your start date
- Life and disability insurance
- Unlimited PTO
- Flexible parental leave
- A 401(k) with company match
- Equity
- $500 work from home stipend
- $70/month internet reimbursement
- Team/company offsites throughout the year
Company Overview
Unstructured is the data infrastructure company solving the most critical bottleneck in enterprise AI: making unstructured data accessible to AI applications. It was founded in 2022, and is headquartered in Rocklin, California, USA, with a workforce of 51-200 employees. Its website is https://unstructured.io.Company H1B Sponsorship
Unstructured has a track record of offering H1B sponsorships, with 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.