Note: The job is a remote job and is open to candidates in USA. Upstart is a leading AI lending marketplace focused on reducing the cost and complexity of borrowing for Americans. They are seeking a Senior Software Engineer specialized in Site Reliability Tooling to enhance the reliability and performance of their production systems, working closely with the SRE team to implement best practices and automation.
Responsibilities
- Embody and share SRE principles at Upstart
- Exercise state-of-the-art SRE practices throughout the company
- Uphold a culture of visibility, ownership, and responsibility around service reliability
- Implement standards for monitoring microservices, web apps, mobile apps, databases, Kubernetes clusters, and machine learning platforms, in a fast-paced environment
- Improve incident response practices, both within SRE and throughout the company
- Automate away toil that make sense to be automated
Skills
- Minimum of 6 years combined experience between Software Engineering, Site Reliability, and/or DevOps Engineering including CI/CD, TDD, internal tooling, observability, and other agile development practices
- Proficiency coding Python, Go, JavaScript/TypeScript
- Proficiency with Infrastructure as Code (Terraform, CDK, Cloudformation, etc.)
- Software engineering background with experience building internal tooling from scratch, and other agile development techniques
- Strong software design & architecture skills
- Fundamentally sound with data structures & algorithms
- Experience with on-call and incident management environments
- Experience with observability, monitoring, and reporting tools (e.g., Datadog, Sumologic, , etc.)
- Experience supporting SaaS software in a microservice-oriented cloud environment
- Ability to work with multiple teams for enterprise-wide deliverables
- Data/metrics-driven mindset
- Experience with service mesh
- Full Stack development skills
- Experience building tooling for an observability platform
- Experience leveraging LLM/GenAI to improve SRE efficiency and processes
Benefits
- Target bonuses
- Equity compensation
- Generous benefits packages (including medical, dental, vision, and 401k)
- Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
- Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
- Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
- Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
- Health Savings Account contributions from Upstart for eligible plans (US only)
- Income protection benefits, including life insurance and disability coverage for added financial security
- Paid time off, sick leave, and company holidays, in line with local requirements
- Paid family and parental leave to support caregiving and major life moments (duration varies by country)
- Family-centered benefits to support fertility, parenthood, and caregiving needs
- Employee Assistance Program (EAP) offering mental health support and life-centered resources
- Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
- Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
- Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
- Connection and community through team events, all-company updates, and employee resource groups (ERGs)
- Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)
- If you need to travel to make these meetups, Upstart will cover all travel related expenses.
Company Overview
Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. It was founded in 2012, and is headquartered in San Mateo, California, USA, with a workforce of 1001-5000 employees. Its website is https://upstart.com/about.Company H1B Sponsorship
Upstart has a track record of offering H1B sponsorships, with 14 in 2026, 67 in 2025, 66 in 2024, 84 in 2023, 85 in 2022, 42 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.