Note: The job is a remote job and is open to candidates in USA. Wasabi Technologies is a fast-growing company in the Cloud Storage industry, recognized as one of the best places to work in Boston. They are seeking a Senior Salesforce Administrator to support their Go-To-Market systems, focusing on the administration, configuration, and maintenance of Salesforce and CPQ platforms to enhance business processes effectively.
Responsibilities
- Administer and optimize Salesforce with a strong focus on CPQ, usage-based billing, and revenue workflows
- Configure and support Salesforce CPQ (products, pricing, discounting, approvals) for complex quoting and commit-based models
- Triage revenue, billing, and usage data issues, partnering with Engineering and Revenue Operations to identify root causes and drive fixes
- Identify and eliminate manual gaps in CPQ, billing, and revenue processes by working with developers to automate end-to-end flows
- Translate revenue and operational issues into clear Jira stories and requirements for scalable, production-ready solutions
- Own data accuracy across CPQ, billing, and revenue objects through audits, reconciliation, and preventative controls
- Monitor integrations and data syncs impacting revenue, ensuring correctness and reliability
- Build and maintain revenue-focused reports and dashboards for Finance and RevOps
- Provide targeted user support and training related to CPQ, billing, and revenue processes
- Design & Deploy Autonomous Agents: Build and manage Agentforce Service and Sales Agents to automate top-of-funnel lead qualification, meeting scheduling, and routine customer inquiries
- AI-Driven Revenue Workflows: Configure Agentforce Actions and Prompt Templates to automate manual steps in the quoting process (e.g., proactive quote follow-ups or answering product/pricing questions for reps)
Skills
- 3+ years of experience as a Salesforce Administrator, with hands-on experience in CPQ
- Salesforce Administrator certification required; Advanced Administrator or CPQ Specialist certification is a plus
- Strong understanding of Salesforce configuration options, CPQ processes, and workflow automation
- Proficient in data management and analytics
- Excellent communication skills, with the ability to work collaboratively across teams
- Demonstrated ability to analyze complex processes, identify improvement opportunities, and implement effective solutions
- Salesforce AI Associate or Agentforce Specialist (the new 2025/2026 standard) is a major plus
- Experience with integrating Salesforce with other business applications, such as NetSuite ERP or marketing automation systems HubSpot
Benefits
- Bonus or variable compensation
- Equity
- A comprehensive benefits package designed to support both professional growth and personal well-being
Company Overview
Company H1B Sponsorship