Note: The job is a remote job and is open to candidates in USA. Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. They are seeking a Senior Product Manager to lead the development and growth of their SaaS product for auto repair shops, guiding product strategy and managing the development, launch, and ongoing optimization of the product.
Responsibilities
- Lead Strategic Product Initiatives: Drive the planning and execution of product initiatives from concept to launch, ensuring alignment with business goals and market trends
- Become and expert in the Auto Repair Industry: Develop a deep understanding of the Auto Repair domain in order to best identify new product opportunities for our core users
- Lead Key AI Product Initiatives: Combine a deep understanding of the problem space with generative AI solutions to help customers do their jobs better and faster
- User-Centric Research: Deeply understand our core users’ JTBD, concept testing, and usability testing into an iterative development process
- Collaborate Across Teams: Work with design, engineering, product marketing, and sales teams to align on product vision, strategy, go-to-market plans, pricing, packaging, and business priorities
- Deliver High-Performing Products: Ensure products meet users’ unmet needs while mitigating business risks in value, feasibility, and usability
- Measure Business Impact: Build products with business outcomes in mind then measure if those outcomes showed up
- Develop Product Vision: Define and communicate the long-term vision of the product area you own and translate that into executable roadmaps
- Train Internal Teams: Educate sales, support, and consulting teams on new technology, ensuring they can sell, troubleshoot, and use it effectively
Skills
- 5+ years in product management, preferably in enterprise-level software-as-a-service
- 2+ years of experience working with and delivering GAI or ML solutions to market
- A pragmatic leader with a growth mindset, capable of driving both strategy and fast-paced execution
- Ability to establish business cases, validate hypotheses, and grow features from inception to market scalability
- Passion for constant optimization and improvement, with a steady focus on customer experience
- Proven success influencing peers across cross-functional teams in a high matrixed and global organization environment
- Strong executive presence and excellent communication skills
- Hands-on experience with product analytics software (e.g., Amplitude, Mixpanel, FullStory, Heap, Pendo) is preferred
Benefits
- Enjoy the flexibility of remote work
- Competitive base salaries that reflect your value.
- Generous Paid Time Off, because we know you do your best work when you're well-rested.
- Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
- Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
- Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
- 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
- Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
- Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
- After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
- Keep growing with support for continuing education - we’re invested in your development.
Company Overview
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