Note: The job is a remote job and is open to candidates in USA. Nema Health is a high-growth PTSD and trauma-care startup focused on guiding trauma survivors through their healing journey. The Senior Director of Clinical Programming and Training will lead the strategy and implementation of therapist training and programming to enhance clinical quality and patient outcomes.
Responsibilities
- Define and operationalize competency standards for evidence-based psychotherapies, including CPT and other trauma-focused modalities
- Design scalable therapist performance frameworks that evaluate clinical competency, treatment fidelity, therapeutic effectiveness, and quality of care
- Establish standardized systems for therapist assessment, ongoing skill development, performance calibration, and remediation
- Build scalable models for clinical observation, case review, documentation review, and feedback delivery to ensure consistency and excellence in care
- Partner with clinical leadership to align therapist evaluation systems with organizational quality metrics and patient outcomes
- Lead initiatives that promote clinical excellence, treatment fidelity, and continuous professional development across the therapist organization
- Stay current on emerging research and best practices in psychotherapy training, supervision, and competency evaluation, integrating findings into organizational standards and processes
- Design, implement, and continuously improve therapist-facing clinical programming in alignment with evidence-based best practices and Nema's care model
- Build scalable clinical pathways, curricula, protocols, and learning experiences that improve care quality, therapist effectiveness, and patient outcomes
- Conduct learning needs assessments and leverage therapist performance data, clinical outcomes, and stakeholder feedback to inform programming priorities and educational interventions
- Collaborate with Clinical Advisors and organizational leadership to drive continuous quality improvement across therapeutic programming
- Identify opportunities for innovation and integrate emerging trauma research into clinical offerings
- Lead the strategy and evolution of therapist learning infrastructure, including learning management systems (LMS), learning analytics, and educational technology
- Develop clinical enablement resources, toolkits, and implementation guides that support scalable delivery of care
- Serve as the lead for new clinical programming initiatives, including Rise, and directly manage the program lead through development, implementation, and scale
- Lead therapist training initiatives, including CPT certification support, DBT skills instruction, and other trauma-focused modalities
- Develop best-in-class training materials, clinical guides, competency frameworks, assessments, and educational resources
- Design competency-based learning programs that support therapist onboarding and ongoing skill development, supporting measurable improvements in clinical performance
- Apply adult learning principles and evidence-informed educational practices to maximize learner engagement, knowledge retention, and transfer to clinical practice
- Conduct quality audits and analyze therapist performance data and clinical outcomes to identify capability gaps and inform targeted learning interventions
- Facilitate weekly or bi-weekly case consultation groups for Therapy Leads
- Lead internal and external clinical education sessions, workshops, webinars, and training events
- Serve as owner of Nema's clinical LMS and reporting systems, using data insights to continuously improve training effectiveness, learner engagement, competency development, and clinical quality
- Partner with the Director of Therapy and clinical leadership to ensure training programs align with operational, quality, and organizational goals
Skills
- Advanced clinical degree (eg. PhD, MD, LCSW) with at least 5 years of post-graduate clinical experience
- Deep expertise in evidence-based treatment for PTSD and trauma-related disorders, with particular expertise in Cognitive Processing Therapy (CPT)
- CPT Provider status
- At least 3 years of experience designing, implementing, and evaluating therapist training, clinical education, or professional development programs
- Experience building, managing, or optimizing learning management systems (LMS) and leveraging learning data to drive program effectiveness
- Strong curriculum development, facilitation, and presentation skills, with the ability to translate complex clinical concepts into engaging learning experiences
- Excellent clinical judgment and demonstrated ability to coach, mentor, and develop therapists across varying levels of experience
- Outstanding written and verbal communication skills
- Proven ability to work independently while collaborating effectively across clinical and cross-functional teams in a fast-paced, high-growth environment
- Deep commitment to clinical excellence, evidence-based care, and patient-centered outcomes
- Certification in Dialectical Behavior Therapy (DBT)
- Training or certification in additional trauma-focused modalities, such as Prolonged Exposure (PE) or Eye Movement Desensitization and Reprocessing (EMDR)
- CPT Trainer status
- Experience designing and scaling therapist education programs, competency frameworks, curricula, and learning systems grounded in adult learning principles and instructional design best practices
- Experience applying instructional design methodologies (e.g., ADDIE, SAM, backward design, or similar frameworks) to develop effective, measurable learning experiences
- Experience using therapist performance data, patient outcomes, and quality metrics to inform programming, training, and continuous improvement efforts
- Experience working in startup, telehealth, or other high-growth healthcare environments
Benefits
- This role is also eligible for competitive equity, reflecting the impact and scope of the position at an early-stage, mission-driven company
- Comprehensive benefits include healthcare stipend, 401(k) with matching, and stipends for work-from-home productivity and continued education
- Generous PTO and flexible work hours
- Remote-first culture with supportive team norms
- Inclusive, trauma-informed leadership
- Opportunity to grow with a fast-moving, mission-driven company
Company Overview