Note: The job is a remote job and is open to candidates in USA. SERV is building the AI commerce layer for home and commercial services. As the first dedicated Product Engineer for AI products, you will own the AI Merchandising Manager, optimizing storefronts and managing pricing to enhance revenue for service brands.
Responsibilities
- Build the AI Merchandising Manager end to end. This includes the optimization engine (order value, conversion, recurring revenue), the testing system that learns across many locations, and the operator experience that makes brands trust an AI with their pricing
- Meet customers. You’ll have direct relationships with corporate and location owner stakeholders
- Own the roadmap. You'll decide what matters most, build the business case with the founders, validate it with franchise executives, and ship it
- Extend the platform. You'll also contribute to our Agents API (an MCP layer for brand automations), AI discoverability (making our brands show up in ChatGPT, Claude, and search), and AI marketing manager program
- Optimize in production. You'll work with real transaction data across hundreds of live locations and iterate until it moves revenue
Skills
- Passion for the problems we address and a technical vision for AI solving them. Life is too short!
- 5+ years building production software, including at least one production AI systems shipped to users
- A pragmatic view of AI agents. You know where they work, where they don't, and how to design autonomy that operators trust
- Experience with optimization or experimentation systems (pricing, testing, recommendations), or strong interest in owning one that directly moves revenue
- Hands-on experience with MCP, skills and inference infrastructure
- Fluency across the stack: modern web (React/TypeScript), APIs, cloud (AWS), and data pipelines, plus AI-assisted development
- Strong product and business sense. You want to own a product end to end and be judged on revenue impact
- Self-direction and creativity. You bring the ideas, not just the execution
- US-based
Benefits
- High equity packages exceed 1% ownership
- Competitive top quartile cash compensation for our stage
- Work directly with the founders and customers
- See your work lift revenue for real businesses across hundreds of live locations
- A culture of shipping fast and building things that work
Company Overview