[Remote] Senior Account Manager (Remote)

Note: The job is a remote job and is open to candidates in USA. TheGuarantors is a fintech company focused on helping multifamily owners and operators mitigate leasing risk while expanding access for renters. The Senior Account Manager is responsible for full-cycle sales engagement with clients, advising them on best practices, and driving business growth through strategic account management.

Responsibilities

• Own account engagement strategy, conduct thoughtful discovery, build relevant demos, and manage objection handling in a structured yet dynamic full-cycle sales motion
• Meet or exceed quota on a specific named book of clients by maintaining consistent and thoughtful servicing efforts in line with service expectations
• Lead account kickoff meetings, project manage product launches, and coordinate handoffs to Partner Success
• Conduct Quarterly Business Reviews (QBRs) to review program data, demonstrate value, and identify growth opportunities
• Gather and share competitive intelligence regarding market share, practices, and industry trends
• Advocate for operational changes in coverage and processes to drive revenue
• Facilitate client feedback loops by conducting product review calls and collaborating with Marketing on case studies
• Execute day-to-day responsibilities related to managing, adjusting, and expanding existing business with accuracy, timeliness, and consistency
• Analyze, review, or maintain account engagement, performance, and risk data to support business needs
• Partner with Partner Success, GTM, Marketing, and Customer Success to support expanding business and creating successful client launches
• Communicate updates, risks, blockers, and recommendations clearly and proactively
• Identify opportunities to improve pitch processes, script quality, talk track efficiency, and objection handling while maintaining compliance with insurance regulations
• Use data, judgment, and business context to inform decisions and recommendations
• Manage assigned work independently and follow through on commitments, deadlines, and deliverables
• Ensure work is completed in accordance with applicable policies, procedures, standards, and regulatory requirements
• Perform other role-related responsibilities as assigned and aligned with business needs

Skills

• 4+ years of experience in B2B sales
• Experience with Hubspot (or a similar CRM), Google Suite, Excel, LinkedIn SalesNav, Zoom (or similar video conferencing tools) is required
• Strong understanding of pipeline management and selling through a structured sales methodology like Challenger, with the ability to apply that framework dynamically in new contexts
• Demonstrated ability to manage B2B sales cycles, partner with GTM, Partner Success, Customer Success, and Marketing, and deliver high-quality work in a dynamic business environment
• Bachelor's degree in Business, Finance, English Literature, Communications, Psychology, or equivalent practical experience
• Experience working in a regulated, client-facing environment
• Experience using Power BI, ZoomInfo, Monday.com (or similar data room tools), Gong, and ALN
• Exposure to the commercial multifamily real estate industry, proptech, or insurance
• Prior experience in the commercial multifamily real estate industry, consumer credit, lending, or B2B SaaS

Benefits

• Opportunities to make an impact within a fast growing company
• Medical, dental, & vision insurance, beginning day one
• Health savings account with employer contribution
• Flexible spending accounts (healthcare, dependent care, commuter)
• 401(k)
• Generous PTO and paid holidays
• In-office lunch Perk
• Flexible working hours
• Paid parental leave
• Company sponsored short and long term disability

Company Overview