Note: The job is a remote job and is open to candidates in USA. QAD is building a world-class SaaS company, providing enterprise software solutions globally. They are seeking a high-impact Senior Account Executive to drive expansion within their existing customer base and partner with Customer Success Managers to enhance adoption and value of their AI solutions.
Responsibilities
- Drive Existing Customer Expansion: Own the end-to-end sales cycle from upsell identification to closure for QAD’s Champion AI agents, upgrading to our Adaptive ERP platform on AWS and cross-selling our entire suite of products within our existing active customer base
- Account Growth & Whitespace Analysis: Target and pursue expansion opportunities within existing active customers to maximize the adoption of our AI solutions
- Formulate AI Business Cases: Drive deep client engagement within existing accounts, leading meetings to uncover operational pain points and establishing the business case for agentic AI
- Collaborate on Account Strategy: Partner closely with Customer Success Managers (CSMs) through a regular cadence of touchpoints (e.g., joint account planning) to ensure alignment and identify expansion triggers
- Manage Complex Expansion: Own commercial engagement for high-value cross-sell opportunities within strategic accounts
- Relationship Management: Maintain and foster deep relationships with executive sponsors and key stakeholders across your assigned customer portfolio
- Pipeline & Value Narratives: Maintain accurate forecasting, pipeline health, and deal hygiene in the CRM. Capture expansion success stories to help shape marketing and enablement materials
Skills
- 6–8 years of experience selling SaaS complex solutions, with a proven track record of over quota achievement
- Extensive experience in a customer account executive or expansion role; you know how to navigate existing corporate structures, build executive and business relationships, and expand account value (not a net-new hunter profile)
- A strong understanding of how to sell AI capabilities, position the value of agentic AI, and build business cases around predictive insights and intelligent automation
- Demonstrated experience using AI tools within your own sales workflows and day-to-day processes to maximize efficiency
- A proven ability to generate your own pipeline leveraging relationships, partners, outreach across various channels and leveraging modern tools & AI to increase results. Ideally started as a BDR/SDR and successfully transitioned into a high-performing Account Executive or Sales Executive
- Ability to sell a highly technical, forward-looking solution based on measurable business outcomes and ROI, rather than product features
- Exceptional writing, presentation, and relationship-building skills
- Willingness to travel up to 50% as needed to meet with customers
Benefits
- Medical, dental and vision coverage
- A 401(k) plan with company match
- Short-term and long-term disability coverage
- Life insurance
- Paid-time off
- Parental leave
- Well-being programs
Company Overview