Note: The job is a remote job and is open to candidates in USA. IDEXX is a leader in the healthcare industry, seeking a skilled Salesforce Administrator to enhance their enterprise CRM capabilities. In this role, you will develop, implement, and support applications while collaborating with a talented team to deliver impactful solutions.
Responsibilities
- You will analyze, understand and translate business needs into scalable technical solutions with a focus on user experience leveraging Salesforce best practices
- You would also design, configure, test, debug and document programs based on technical configurations developed by analysts and project teams
- You will also provide daily system/application administration
- You will manage access and security of the systems and applications, and monitor and proactively support system/application capacity planning and stability as required
- In this role you would also assess technical requirements of requests and scope for projects and communicate results and estimates to business stakeholder, project team, and IT counterparts
- You would serve on systems development/upgrade/enhancement project teams as technical liaison between business clients, IT Infrastructure and the development groups
- You would develop strong business relationships with assigned business clients and with other related departments and vendors to ensure successful system and application implementations and support
- You would follow Internal Audit policies and procedures and provide information as needed
- You would participate in on-call rotation
Skills
- 3-5+ years related Salesforce Administration experience
- Experience with Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, territory management and reports
- Experience using development/integration/deployment-related and associated tools (Data Loader, Workbench, Force.com, ANT, IDE/VSCode, Git, Jenkins, Bitbucket, SFDX)
- Strong Salesforce product knowledge with experience in Sales Cloud, Service Cloud and Mobile Design
- Demonstrated ability to work in a complex and highly-integrated Salesforce implementation
- Great people skills and Communication skills! Excellent customer service and business relationship building skills, problem solving skills, and ability to work independently as well as within teams. Overall strong communication skills, both verbal and written, including ability to translate technical subject matter to non-technical audiences
- Sandbox environment management
- Experience with Agile/Scrum development practices
- Bachelors degree or equivalent combination of education and experience required
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Platform Developer I
- Familiarity with writing test classes and basic understanding of Salesforce development landscape including Apex and Lightning Web Components
- Experience or familiarity with Salesforce Marketing Cloud, Pardot, Salesforce Maps, Tableau CRM and CPQ
Benefits
- Opportunity for annual cash bonus
- Health / Dental / Vision Benefits Day-One
- 5% matching 401k
- Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
Company Overview