About Aspen We love what we do! At Aspen Surgical we live our values of Customer Focus, Integrity, Accountability, Collaboration, and Innovative Spirit every day. This caring dedication creates and builds exceptional products that drive the industry standard making a real and lasting impact on people’s lives around the world. We strive to be the best, while providing the tools, resources, and support needed to set our team members up for success.
Summary The Remote Sales Representative (RSR) for Aspen Surgical will virtually land new accounts, drive expansion at underpenetrated accounts and manage existing customer relationships. The RSR will identify needs and offer solutions with current or new products, build relationships to generate future sales, and close proposals/sales to grow the Aspen Surgical customer base. We do require employees to reside in the territory they are responsible for covering.
In this position, you’ll have the opportunity to
- Sell a diverse portfolio of instruments, electrosurgical capital and accessories and surgical, medical and endoscopy products to hospitals, surgery centers, physician offices, distributors, and kit packers. Call on current and prospective customers in your assigned customer portfolio.
- Represent Aspen Surgical as an experienced and fully qualified sales professional in a predominantly virtual environment.
- Working closely with the Commercial Leadership team, drive sales growth in the assigned territory to exceed personal sales quota.
- Pursue new accounts by identifying prospect accounts, navigating key stakeholders and qualifying interest.
- Partner with distribution representatives and channel partners to identify opportunities and drive customer adoption.
- Negotiate and close initial deal and expansion deals, with a focus on creating long-term relationships.
- Identify opportunities to expand into new categories and drive increased usage of existing categories.
- Ensure successful trials and implementations virtually and support all in-service activities virtually relative to consumables and/or instruments within key customer base.
- Manage stakeholders, train clinical teams, ensure utilization of products and drive customer satisfaction.
- Analyze customer product usage and target sales opportunities and prepare reports on activities.
- Maintain consistent outreach and activity levels including outbound calls, virtual meetings, and follow-up communications to build pipeline and advance opportunities.
- Conduct in-person customer visits when necessary.
- Leverage digital technology and data to assess territories and strategically target accounts.
- Oversee and update the sales pipeline using a CRM platform.
- Utilize internal resources, including customer service, product managers, finance team, sales operations, quality team and operations team, to effectively present Aspen products to customers.
What you need to succeed in this position
- Bachelor’s degree in Marketing, Business, Sales, or a medical field, plus 2-4 years of sales experience and or training with a demonstrated sales record; or equivalent combination of education and experience.
- Ability for travel up to 10% domestically.
- Excellent capability in utilizing MS Office Suite (including Word, Excel and Power Point) as well as outlook.
- Familiarity with surgery procedures and medical terminology is preferred.
- Ability to speak in front of groups of people virtually to deliver dynamic presentations.
- Excellent communication skills to work with customers.
- Self-starter behaviors to excel in virtual environments.
- Demonstrated drive to achieve goals.
- Creativity to help identify sales opportunities.
- Strong ability to work well independently and take charge of situations.
- Ability to lift up to 40 pounds to manage samples and products.
We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
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