[Remote] Sales Operations Manager

Note: The job is a remote job and is open to candidates in USA. Avocado Green Brands is a mission-driven company focused on sustainability and organic products. They are seeking a Sales Operations Manager to maintain and grow relationships with retail partners, oversee account management, and drive strategic growth initiatives.

Responsibilities

• Service East Coast key partners by building and growing relationships within the organization
• Oversee team of account trainers and key account managers in the SE region
• Visiting the offices and buyers, to build rapport, relationships and business
• Do store visits and work with the Market Trainers to drive sales, training (Large roll out meetings, sales meetings, etc.) and growth of AGB in each partner. Be a coach and mentor along the way to the Market Trainers
• Help to open new strategic accounts on the East Coast
• Work with Retail Development Team on the following:
• Displays
• POP options
• Delivery and set-up
• Liaison between AGB and assigned accounts
• Responsible for managing timelines, overseeing execution and follow-up once an account is onboarded
• Perform day-to-day responsibilities of account management including status reports, delivery service help, solving issues and connecting the appropriate people and departments to grow
• Create, submit and follow up with tasks associated with your assigned accounts
• At AGB we have a cross functional sales and training team. This means you will also spend some time in our East Coast flagship Avocado stores building relationships and staying intune with our unique approach to doing business. You will treat our retail and strategic partners with the same energy, enthusiasm and transparency
• Be responsible for the sales, profit, expenses, marketing, and merchandising functions for the assigned partner
• Lead the customer account planning cycle and develop strategic short- and long-run plans that will achieve predetermined sales goals
• Make sure customer-specific programs, guidelines, and policies are communicated and followed
• Regularly evaluate a partner's sales performance and develop strategies to sustain successes and improve deficiencies
• Keeps management updated about the partners’ strategic plans and goal progression
• Perform other duties as assigned to the East Coast to help support AGB’s larger visions as well

Skills

• At least 5 years of sales experience with a demonstrated record of creating, maintaining, and growing outstanding client relationships
• Experience leading and managing a team of brand representatives
• Mattress and Bedding experience a huge plus, along with industry relationships, especially on the East Coast
• Possess strong research, writing, editing and client interaction skills
• Ability to effectively prioritize in a fast-paced environment and meet deadlines
• Organized, self-motivated, with a proactive approach to managing and executing projects
• Ability to use independent judgment, analyze information, and formulate recommendations to solve problems
• A passion for the foundations and core beliefs in Avocado as the leader in certified organic and sustainable products

Benefits

• Medical (HMO, PPO, HSA), Dental, Vision
• 100% Employer Paid Life Insurance
• 401(k) with employer match
• PTO
• Volunteer days
• Employee Purchase Program
• Profit Sharing Bonus Plan
• Training and Tools to be successful along with a strong partnership from your peers and leaders
• Wellness Program
• Referral Bonus
• Opportunity to grow

Company Overview