Note: The job is a remote job and is open to candidates in USA. NMI is a company focused on empowering partners with innovative payment solutions. As a Risk and Underwriting Analyst, you will support the risk management program by monitoring and resolving risk-related issues while ensuring compliance in payment operations.
Responsibilities
- Review merchant transaction details and make decisions based on parameters as well as processing activity (i.e. merchant's average ticket, month-to-date volume vs expected volume, invalid authorizations, ACH returns, and chargebacks)
- Review daily monitoring reports (i.e. chargeback, retrieval and next day funding summary reports). Take appropriate action where appropriate to resolve chargeback related problems
- Recommend accounts for termination, as appropriate
- Investigate accounts to identify risks (i.e. fraudulent merchants, card testing, money laundering, account takeover, and other fraud or risk vectors)
- Review merchant exception reports and act on issues in accordance with procedures
- Perform periodic risk based merchant reviews
- Provide backup support to the underwriting team to assist in underwriting merchants when necessary
- Contact merchants and secure supporting documentation to support underwriting and/or risk management work, as needed
- Contribute to root cause analysis to identify opportunities to better predict, prevent, and mitigate risk within NMI’s existing process
- Assist with internal quality assurance reviews
- Support continuous monitoring efforts and processes to maintain compliance with NMI’s risk tolerance
- Help manage the portfolio by developing a deep understanding of risk across industries, geographies, and operating models
- Manage assignments of additional risk and underwriting related initiatives as assigned
Skills
- High school degree or equivalent
- Minimum of 1 to 3 years of risk management experience in the financial services, FinTech and/or payments industry
- Experience applying critical thinking and problem solving; challenge the status quo to generate new ideas and take an open minded approach to situations
- Self-starter able to maintain a high level of accuracy in a high-speed environment
- Ability to maintain confidential customer & Company information in a responsible and secure manner
- Ability to work independently with minimal supervision
- Open to learn and adapt to ongoing changes and new processes
- Knowledge of risk schemes, risk prevention methods, and risk detection tools
- Experienced in risk analysis, identifying fraudulent trends, managing investigations and mitigating credit and/or risk losses
- Exercise sound judgment in assessing potential regulatory and reputational risks
- Exceptional written and verbal communication skills
- Associates and/or Bachelor's degree preferred
- Knowledge of Aperia, ScanX, Merchant Central, CBOS, and/or TSYS a plus
- Specific industry certification such as CAMS, ETA CPP, or CPFPP a plus
Benefits
- Flex PTO
- Health, Dental and Vision Insurance
- 13 Paid Holidays
- Company volunteer days
Company Overview
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