Note: The job is a remote job and is open to candidates in USA. FranklinCovey is a leading leadership company that partners with clients to build leaders, teams, and cultures that achieve breakthrough results. They are hiring a Revenue Operations Analyst to support the revenue operations function for the Education Division, focusing on K–12 and Higher Education business lines. The role involves building reports, analyzing data, and providing insights to enable data-driven decision-making across the Education sales organization.
Responsibilities
- Build, maintain, and distribute recurring sales reports and dashboards covering pipeline, bookings, win rates, rep productivity, and attainment for the Education Division
- Support weekly forecast calls by preparing pre-read materials, pulling pipeline movement data, and flagging deals that have shifted, slipped, or changed stage
- Conduct ad hoc analyses requested by the Sr. Manager and division sales leaders—segment performance, deal cycle trends, account-level deep dives, and similar
- Help prepare materials for monthly business reviews, quarterly business reviews, and division leadership meetings, including data pulls, chart building, and slide drafting
- Support the annual planning process by gathering historical data, building input templates, and helping model territories, quotas, and capacity assumptions across K–12 and Higher Education
- Track forecast accuracy and pipeline coverage week-over-week. Surface gaps and risks early
- Assist with quota tracking, attainment reporting, and commission calculation support in partnership with Finance and Sales Compensation
- Own pipeline hygiene for the Education Division—monitor data quality in Salesforce, flag stale opportunities, drive rep follow-up on missing fields, and partner with Sales Enablement on adoption
- Build and maintain Salesforce reports, dashboards, and list views. Identify opportunities to improve how data is captured and reported
- Document recurring processes (report builds, planning steps, data pulls) so the team can scale repeatable work and onboard future analysts
- Support the broader sales technology stack (e.g., Clari, SalesMotion, Groove, HubSpot, Domo) by helping with data hygiene, troubleshooting, and end-user questions
- Partner with Sales, Customer Success, Marketing Operations, and Finance to ensure consistent definitions, accurate data flow, and aligned reporting across the Education Division
- Serve as a first point of contact for Education sales reps and managers with reporting or Salesforce questions, triaging and escalating to the Sr. Manager as needed
Skills
- Bachelor's degree in Business, Finance, Economics, Analytics, or a related field
- 2+ years of experience in revenue operations, sales operations, FP&A, business analytics, or a similar analytical role
- Professional operations or analytical experience within education, EdTech, professional services, or B2B subscription environments
- Advanced Excel skills, including pivot tables, VLOOKUP/XLOOKUP, INDEX/MATCH, and the ability to build clean, reusable models
- Working proficiency in Salesforce, including building reports and dashboards and navigating the opportunity object
- Strong attention to detail and accuracy. You double-check your work and take ownership of data quality
- Clear written and verbal communication. You can summarize what a chart or number means in plain language for a non-analytical audience
- Self-starter who can manage multiple recurring deliverables alongside ad hoc requests without dropping things
- Familiarity with K–12 budget cycles (school year) or Higher Education procurement and RFP processes
- Exposure to BI tools such as Tableau, Power BI, or Domo
- Basic SQL skills (writing simple SELECT/JOIN queries)
- Familiarity with revenue intelligence and sales productivity tools (e.g., Clari, Gong, SalesMotion, Groove, HubSpot)
- Exposure to compensation, quota, or commission processes
- Experience supporting a multi-segment or multi-vertical sales organization
Benefits
- Medical, dental, and vision insurance
- HSA
- Employee stock purchasing program
- 401(k)
- Paid time off
- Holiday pay
Company Overview
FranklinCovey is a performance improvement company that helps organizations address issues that require behavioral changes. It was founded in 1983, and is headquartered in Salt Lake City, Utah, USA, with a workforce of 501-1000 employees. Its website is http://www.franklincovey.com.