Note: The job is a remote job and is open to candidates in USA. Compunnel Inc. is a global workforce solutions provider committed to fostering an inclusive workplace. They are seeking a Senior Associate, CPG Ads & Promotions Operations professional to deliver operational solutions and support advertisers, focusing on improving efficiency and troubleshooting platform issues.
Responsibilities
- Partner with cross-functional stakeholders to advocate for operational requirements during product launches and advertiser onboarding initiatives
- Identify opportunities to improve workflows and operational efficiency
- Support the successful rollout of new processes and operational programs
- Lead end-to-end resolution of platform-related issues
- Coordinate technical investigations and communicate updates to stakeholders
- Ensure timely identification, escalation, and resolution of operational and technical challenges
- Investigate and troubleshoot complex campaign and platform issues
- Utilize data analysis, reporting tools, and internal diagnostics to identify root causes
- Recommend solutions that improve advertiser performance and platform reliability
- Identify manual processes and operational bottlenecks
- Develop internal tools, automated workflows, and scalable solutions to improve productivity
- Drive operational efficiencies through process automation and technology enhancements
- Serve as a primary point of contact for sales teams and advertiser inquiries
- Provide support for campaign, platform, and operational issues
- Deliver a high level of service to ensure advertiser satisfaction and success
- Support campaign management activities including: Campaign setup, Quality Assurance (QA), Ad content moderation, Operational compliance and execution, Collaborate with team members to ensure campaigns are launched accurately and efficiently
Skills
- 3–5+ years of experience in operations, business operations, advertising operations, campaign management, strategic initiatives, or related functions
- Experience working in fast-paced, high-growth environments
- Strong analytical skills with the ability to leverage operational metrics to drive decision-making
- Advanced Microsoft Excel skills required
- SQL knowledge preferred
Company Overview
Compunnel serves as a global partner for talent, digital, and cybersecurity solutions, designed to help enterprises staff critical roles, modernize technology, and strengthen operational resilience. It was founded in 1994, and is headquartered in Princeton, New Jersey , US, with a workforce of 5001-10000 employees. Its website is http://www.compunnel.com.Company H1B Sponsorship
Compunnel Inc. has a track record of offering H1B sponsorships, with 469 in 2026, 2276 in 2025, 1682 in 2024, 1992 in 2023, 2366 in 2022, 2223 in 2021, 2220 in 2020. Please note that this does not guarantee sponsorship for this specific role.