Note: The job is a remote job and is open to candidates in USA. Service Experts Heating & Air Conditioning is seeking a Residential Sales Consultant I to act as a trusted advisor for homeowners. The role involves consultative selling and relationship management to diagnose comfort needs and offer innovative HVAC and water heater solutions.
Responsibilities
- Consultative Selling: Present tailored comfort options for high-efficiency HVAC and water heater systems to new and established customers
- Customer Experience Champion: Build lasting relationships through a customer-focused approach, ensuring satisfaction, trust, and retention
- Sales Generation: Drive growth by working both incoming internal leads and your own prospect pipeline to close sales
- Onsite Collaboration: Partner with our technical team members during site visits to ensure solutions are perfectly tailored to the home’s requirements, fostering a 100% satisfaction experience
- Industry Expertise: Remain a market expert, staying updated on the latest trends, energy-efficient technology, and innovative service methods
Skills
- High school degree or GED required
- 2+ years of proven sales experience, with a preference for direct-to-consumer (B2C) selling
- Strong business development abilities
- Excellent negotiation skills
- Talent for closing sales
- Demonstrated ability to educate customers and present technical concepts clearly
- Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions
- A dedication to providing high-quality, customer-focused service
- Valid driver's license with an acceptable driving record
- Ability to navigate residential environments, including climbing ladders and maneuvering in attics, basements, and crawl spaces to accurately assess customer needs
- Available to work flexible hours to meet customer demand and on-call shifts as needed
- Ability to consistently demonstrate a positive attendance record
- Bachelor's degree or related professional sales certifications preferred
Benefits
- Generous PTO provided
- We believe in training, mentorship, and investing in your professional development.
- Company-sponsored Medical, Dental, and Vision to keep your paycheck where it belongs
- We provide your smartphone, tablet, uniforms, and a tool replacement program.
- Company-paid Life Insurance plus optional Short/Long-term Disability for you and your family.
Company Overview