Note: The job is a remote job and is open to candidates in USA. One Call is a company focused on providing care solutions, and they are seeking a Provider Network Account Executive who will develop and manage strategic partnerships with Provider Driven Revenue (PDR) providers. This role is responsible for complex contract negotiations, relationship management, and collaboration across various teams to drive enterprise growth objectives.
Responsibilities
- Own and lead complex contract negotiations with Provider Driven Revenue (PDR) providers, ensuring alignment with enterprise pricing strategy, value proposition, and long‑term growth objectives
- Evaluate and model the financial and strategic impact of contract terms, referral behaviors, and provider routing decisions; identify opportunities to improve margin, revenue sustainability, and share of wallet
- Draft, negotiate, and manage provider agreements and related documents, including amendments, SLAs, NDAs, and commercial addenda
- Influence network composition and adequacy by prioritizing high‑value, referral‑originating providers and maintaining strong retention through differentiated partnerships
- Lead execution of contract expansions to support new locations, service lines, modalities, and strategic growth initiatives tied to provider‑driven demand
- Serve as the executive‑level relationship owner for a portfolio of strategically important PDR providers whose referral behavior materially impacts enterprise revenue
- Establish and maintain trusted, consultative relationships with provider executives, owners, and decision‑makers, positioning One Call as a preferred strategic partner
- Proactively influence provider routing decisions by articulating value, outcomes, and differentiation across One Call’s solutions
- Lead joint business planning sessions focused on growth opportunities, performance optimization, and long‑term partnership alignment
- Facilitate and present annual (and ad hoc) business reviews, including performance trends, revenue impact, strategic initiatives, and forward‑looking growth plans
- Act as the primary bridge between providers and internal teams including Sales, Product, Growth, Network, Operations, and Credentialing to ensure seamless execution and issue resolution
- Partner closely with Product and Growth teams to align provider capabilities, feedback, and demand signals with go‑to‑market strategies, pilots, and new product launches
- Provide market intelligence and provider insights to inform enterprise strategy, prioritization, and investment decisions
- Represent provider perspectives in cross‑functional forums, influencing solutions design and operational readiness
- Support Product, Growth, and Sales teams with strategic input for RFP responses, payer engagements, and enterprise initiatives where PDR alignment is critical
- Analyze provider performance using financial, operational, and referral data to assess revenue impact, engagement strength, and growth opportunity
- Monitor and report on KPIs tied to provider engagement, contract performance, routing behavior, retention, and strategic growth
- Identify risks, gaps, and optimization opportunities related to provider‑driven revenue and develop actionable plans to address them
Skills
- 7+ years of experience in contract negotiation, provider relations, or account management
- Demonstrated experience managing high‑value, externally facing accounts with complex stakeholder dynamics and material financial impact
- Proven ability to independently lead complex negotiations and manage executive‑level provider relationships
- Adept at influencing decision‑makers and driving mutually beneficial outcomes in non‑traditional, choice‑based revenue environments
- Strong analytical skills with experience evaluating pricing models, referral dynamics, margin impact, and long‑term revenue sustainability
- Able to translate financial and market insights into strategic actions that drive growth and retention
- Exceptional written and verbal communication skills with the ability to engage credibly with provider executives and internal senior leaders
- Skilled at presenting data‑driven recommendations and navigating ambiguity
- Advanced proficiency in Microsoft Office applications, particularly Excel (financial analysis, modeling) and PowerPoint, with comfort navigating internal systems and data tools
- Self‑directed and accountable, capable of operating with minimal oversight while leading complex, cross‑functional efforts in a fast‑paced environment
- Ability to work effectively across diverse teams while modeling and reinforcing the organization's diversity, equity, inclusion, and belonging standards
- Consistently demonstrates One Call's values—Think Big, Go Fast, Deliver Awe, Win Together, and Care Deeply—in approach, decision‑making, and results
- Bachelor's degree preferred (B.A. or B.S.) or 4 years of equivalent experience
Benefits
- Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home.
- Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off.
- Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance; 401(k) matching program; and company-paid life insurance and short and long-term disability coverage.
- Supportive Services: Just like our colleagues get injured workers the care they need when they need it, we want to do the same for our colleagues in their time of need. We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships.
Company Overview