Note: The job is a remote job and is open to candidates in USA. Medtronic is a global leader in healthcare technology with a mission to alleviate pain, restore health, and extend life. They are seeking a Principal Clinical Specialist to provide technical support and training for Superficial Venous Interventions (SVI) products to clinical teams and assist in sales strategies across the territory.
Responsibilities
- Product training for all potential audiences involved in the use and sales of the Closure System and VenaSeal including but not limited to: General & Vascular Surgeons, Cardiovascular Surgeons, Interventional Radiologists and other physicians treating venous disease
- Provide training on superficial venous ultrasound, the Closure System, Closure Fast, RFS, RFG2, VenaSeal, supporting supplies and materials required for our procedures, and products. This includes ultrasound in-services, product in-services, mock cases, case coverage, and participation in field employee training
- Provide case support as needed to drive business
- Training and educating customers on our products and associated procedures. Work with physicians and lab/office staff in case selection process
- Resolve site customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management
- Support territory sales strategy through partnership with sales, in-servicing and market development activities, inventory support, PO collection and technical case support
- Demonstrate flexibility in supporting technical case coverage
- Provide education and support to CVG sales and clinical counterparts on peripheral products and partner within the team and CVG to share and leverage best practices
- Participate in company sponsored training/educational offerings
- Build and maintain technical knowledge and skill set
- Provide regular feedback to Research and Development staff regarding product performance issues and possible product improvements
- Work closely with Sales team to develop site specific sales strategies to assist in selling Venous Vascular products in the United States to established accounts
- Assist in the development of new tools and tactics to increase the effectiveness of sales strategies
- Call points will include the hospital, surgery center and physician office as necessary
- Keep manager informed of changes in work schedule and/or workload
- Adheres to financial, regulatory, quality compliance standards and requirements
Skills
- High School Degree and 9+ OR Associate degree and 5+ OR Bachelor's degree and 3+ years
- A valid driver's license is essential for this role
- Must have a valid driver's license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application
- Ultrasound and/or Venous experience
- Thorough working knowledge of medical terminology, medical procedures and the medical device industry
- Excellent customer service skills
- Excellent interpersonal, written and verbal communication skills
- Computer PC literate
- Expertise with Microsoft Outlook, Excel, Word and PowerPoint
- Effectively build and maintain positive relationships with peers and colleagues across organizational levels
- Strong project management skills and experience coordinating programs
- Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
- Strong work ethic in accomplishing objectives of the position
- Registered Vascular Technologist (RVT) Certification or Registered Vascular Specialist (RVS) Certification is helpful, but not mandatory
Benefits
- This position is eligible for a short-term incentive plan.
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
- Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan.
Company Overview
Company H1B Sponsorship