[Remote] Licensed Medicare Benefit Advisor- Remote

Note: The job is a remote job and is open to candidates in USA. Allstate is a well-established insurance company that focuses on protecting families and their belongings. They are seeking a Licensed Medicare Benefit Advisor to drive Medicare Sales through consultative selling, helping seniors choose the best Medicare plans suited to their needs. This role involves receiving inbound calls, assisting with customer issues, and meeting sales goals in a fully remote environment.

Responsibilities

• Receives inbound calls from customers who have questions on health insurance options in 20-50 states
• Assists with escalated customer issues
• Provides a positive customer experience with excellent customer satisfaction
• Meets sales and productivity goals on a daily, weekly, monthly and annual basis
• Updates customer file in CRM with summary of interaction
• Maintains responsibility to act as a member of the management team to facilitate call center opening/closing procedures as needed for Aspire Carrier Team
• Makes outbound sales calls on a variety of sales campaigns
• Recommends plans and enrolls prospects based on the customer's needs
• Quotes, presents, and closes sales while overcoming objections
• Follows up on “book of business” on a consistent basis by making outbound follow up calls to prospects
• Consult and educate seniors 65 years of age and older on the best Medicare Life and Health Plans that would best suit their needs. Consultations and enrollments are completed over the phone
• Answer calls from customers who have questions on health insurance options
• Make outbound sales calls on a variety of sales campaigns
• Meet sales and productivity goals on a daily, weekly, monthly, and annual basis

Skills

• Must currently hold an active Life and Health General Lines License in your state of residence
• HS Diploma or GED is required
• At least 1 year of sales or related experience preferred
• Excellent work ethic and adherence to work schedule
• Ability to work independently and hold yourself accountable for your performance while adhering to your work schedule
• Able to navigate multiple computer programs at one time
• Reliable internet with plug-in ethernet/network cable and a dedicated workspace in your home; Allstate will provide all the equipment

Benefits

• Health insurance
• Pension
• 401(k)
• Tuition reimbursement
• Well-being programs
• Generous PTO policy
• Up to 6 weeks of paid training
• Internet reimbursement

Company Overview