Note: The job is a remote job and is open to candidates in USA. DoorDash is looking for a Team Lead to join the Enterprise team that will help lead a team of Franchise Account Executives execute the strategy and project planning to grow our Drive business. This role is a critical piece of DoorDash's growth and success in every market in which they operate.
Responsibilities
- Manage a team — Take ownership of a team of Franchise Account Executives and hold accountability for their success. You don't need a long management resume — but you've influenced peers, taken the lead, and are ready for the next step
- Bring the energy — You're the culture carrier. You show up with consistency and positivity, especially when the pace picks up or things get complicated
- Build efficiency — Identify process gaps and build simple, repeatable systems that make the team faster. You love turning ambiguity into clarity and chaos into momentum
- Influence — Work with our Drive, Content, S&O, and Post Sale teams to ensure merchants have the best possible experience when onboarding into DoorDash's services
- Strategize — Balance multiple strategic initiatives simultaneously — increasing revenue, improving team performance, and fully augmenting stores on Drive — without losing sight of the details
- Collaborate — Work with stakeholders across DoorDash to align company-wide resources and refine platform capabilities
Skills
- 4+ years of experience in client success, account management, or sales
- Early people management experience, with demonstrated readiness to grow into a formal leadership role
- Proven success working in cross-functional teams to build creative solutions
- Strong operational instincts — you spot inefficiencies and fix them
- Expert communication and interpersonal skills
- Use of AI to improve workflows and increase team productivity/efficiency
- High growth or early-stage startup experience
- Experience with marketplaces, operations, logistics or unit economics
- Proficiency in one or more analytics & visualization tools
- Willingness to get hands dirty and do whatever it takes to delight our clients
- Excellent written and verbal communication skills
Benefits
- Opportunities for sales commission
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- A mental health program
- Flexible paid time off/vacation, plus 80 hours of paid sick time per year (for salaried roles)
- Vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week) (for hourly roles)
- Paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week) (for hourly roles)
- Premium healthcare
- Wellness expense reimbursement
- Paid parental leave
Company Overview
Company H1B Sponsorship