Note: The job is a remote job and is open to candidates in USA. ProGlove is a global company transforming the way frontline teams work with wearable technology and connected software solutions. The Key Account Manager will own and grow strategic relationships with enterprise customers across North America, focusing on customer success and revenue growth through account management and collaboration with various teams.
Responsibilities
- Own and develop a portfolio of strategic enterprise customers across North America
- Build long-term account strategies focused on customer success, expansion, and sustainable revenue growth
- Identify new opportunities for software subscriptions, hardware deployments, and enterprise-wide rollouts
- Build trusted relationships with executive sponsors, operational leaders, and key decision-makers
- Partner with Channel Partners to maximize customer success and market opportunities
- Collaborate cross-functionally with Sales Engineering, Customer Success, Marketing, Product, and Operations to deliver exceptional customer outcomes
- Lead commercial negotiations, renewals, executive business reviews, and strategic account planning
- Maintain an accurate sales pipeline and forecast while consistently delivering against business objectives
- Represent the voice of the customer internally and contribute to future product and business strategy
Skills
- Several years of experience managing and growing enterprise accounts in a B2B environment
- A proven track record of achieving or exceeding revenue targets through account expansion and strategic relationship management
- Experience navigating complex customer organizations with multiple stakeholders and long sales cycles
- Strong consultative selling, negotiation, and executive communication skills
- A customer-first mindset with the ability to translate operational challenges into business value
- A proactive, ownership-driven approach and the ability to work independently in a fast-paced environment
- Willingness to travel across North America as required
- Professional fluency in English
- Experience in Manufacturing, Logistics, Warehouse Automation, Supply Chain, or Industrial Technology
- Experience selling SaaS, Industrial IoT, Wearables, or enterprise software solutions
- Experience working with Channel Partners
- Salesforce CRM experience
Benefits
- Competitive On-Target Earnings (OTE) package.
- Flexible remote working across North America.
- Comprehensive health and wellbeing benefits, including medical coverage and employee support programs.
- Generous paid time off and company holidays to help you recharge.
- Learning and development opportunities to support your professional growth.
- Modern equipment and the tools you need to succeed.
- An international, collaborative environment where ownership and initiative are valued.
- Employee referral program.
- Regular team events and opportunities to connect with colleagues around the world.
- Additional local benefits depending on your location.
Company Overview