[Remote] Int Claims Spec/Asst

Note: The job is a remote job and is open to candidates in USA. Aegon is seeking an Int Claims Spec/Asst to handle the initial processing and follow-up of life and/or annuity claims. The role involves responding to claims notices, preparing new claim files, monitoring pending claims, and tracking production numbers.

Responsibilities

• Respond to claims notices received from the Call Center or other sources
• Identify all policies held by the insured within multiple company admin systems
• Prepare new claim file in AWD system with information for the Examiner who will pay/deny the claim
• Monitor for requested information and send follow up letters on pending claims as needed
• Mail claim forms and correspondence to beneficiary or representative
• Handle escheat prep or other actions as needed
• Track production numbers

Skills

• High school diploma or equivalent
• One year of claims or related processing experience
• Good understanding of claims and insured search protocol
• Research skills and attention to detail
• Organizational skills
• PC proficiency to handle high volume processing
• Life and/or annuity claims experience

Benefits

• Annual Bonus based on the Company Bonus Plan/Individual Performance and is at Company Discretion.

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