Note: The job is a remote job and is open to candidates in USA. MBO Partners is a leading platform for independent professionals and enterprise organizations, focused on shaping the future of work. The Implementation Project Manager will lead client program implementations, drive operational excellence, and ensure seamless delivery of solutions to support MBO's growth and competitiveness.
Responsibilities
- Lead the end-to-end management of client program implementations, including discovery, planning, execution, and closure
- Create and maintain project plans, schedules, deliverables, and status reports to ensure alignment and visibility across stakeholders
- Partner with internal teams and third parties to design and deliver solutions that meet client requirements and are aligned with MBO’s best practices
- Facilitate data and workflow reviews to uncover risks, validate requirements, and ensure operational readiness
- Drive client onboarding and program go-lives, ensuring projects are delivered on time, within scope, and with high adoption rates
- Identify and execute cross-functional initiatives that enhance operational efficiency, reduce risk, and drive organizational effectiveness
- Establish and implement scalable processes, tools, and methodologies that support sustainable growth and continuous improvement
- Lead change management efforts, engaging stakeholders to ensure adoption of new processes, systems, and cultural practices
- Maintain visibility into organizational priorities by tracking deliverables, facilitating workstream meetings, and ensuring integration across teams
- Create deliverables and reference materials that enable teams to perform their roles effectively and consistently
- Serve as a consultative partner and advocate for both the client and MBO teams, fostering trust and alignment
- Influence and engage cross-functional stakeholders, from individual contributors to executives, to drive successful outcomes
- Communicate project milestones, risks, and decisions in a clear, proactive, and professional manner
Skills
- Bachelor's degree in Business, Human Resources, Finance, Information systems or another related field required
- 7-10 years of experience in a relevant industry where strong Account and Project Management skills were utilized to implement new client programs with larger multifaceted organizations and multiple stakeholders
- Proven success leading complex, cross-functional implementations from strategy to execution
- Strong analytical, organizational, and problem-solving skills
- Excellent communication, presentation, and stakeholder engagement skills
- Experience working in a customer focused environment to drive client programs and deliver solutions that are highly adopted
- Ability to thrive in a fast-paced environment while managing multiple priorities with a client-service orientation
- Proficiency in Microsoft Office Suite (Excel, Visio, Project), Salesforce, and project/task management tools
- Experience with contingent labor programs, Managed Service Providers (MSP), and Vendor Management Systems (VMS) related to the contract workforce
- Knowledge of HR law, federal / state wage laws, and general pay policies, procedures, and regulations
- An understanding of the staffing and consulting industries
- Professional certifications (PMP, CCWP, PHR)
Benefits
- Remote work environment
- Competitive base salary with opportunities for growth and development
- Excellent medical, dental, and vision plans designed to support healthy lifestyles
- 401(k) retirement plan
- Flexible Time Off – take time when you need it
- Bonus opportunities
- Culture based on trust, feedback, communication, success and fun
Company Overview
MBO Partners has the industry’s only complete business operating system for independent workers. It was founded in 1996, and is headquartered in Herndon, Virginia, USA, with a workforce of 51-200 employees. Its website is https://www.mbopartners.com/.