Note: The job is a remote job and is open to candidates in USA. Home Health Focus AI is dedicated to helping home healthcare professionals find meaningful opportunities that prioritize patient care. They are seeking a Customer Service representative to assist clients in selecting and booking hotel accommodations, providing information on amenities, and maintaining records of client interactions.
Responsibilities
- Assist clients in selecting and booking hotel accommodations
- Provide accurate information on hotel amenities, pricing, and availability
- Respond promptly and professionally to client inquiries via phone, email, or online chat
- Maintain detailed and accurate records of client interactions and bookings
- Collaborate with team members to ensure seamless client experiences
Skills
- Strong communication and customer service skills
- Friendly, professional demeanor and positive attitude
- Comfortable working independently and managing time effectively
- Basic computer skills and a reliable internet connection
- Interest in travel and helping clients plan memorable stays
- Previous experience in customer service, hospitality, or sales is a plus but not required
Benefits
- Flexible, remote work environment allowing for a balanced schedule
- Comprehensive training and access to industry resources and tools
- Supportive team culture with mentorship opportunities
- Exclusive travel discounts and perks through industry partners
- Personal and professional development opportunities
Company Overview
HomeHealthFocus.ai is an innovative data platform that tracks and analyzes critical information from home care, hospice, and senior living companies across the United States. It was founded in 2024, and is headquartered in Boulder, US, with a workforce of 2-10 employees. Its website is https://homehealthfocus.ai.