Note: The job is a remote job and is open to candidates in USA. SSi People is seeking a Finance Transformation leader with strong experience in operational finance and reporting governance. This role focuses on improving governance, reporting accuracy, and cost optimization across Refunds & Appeasements (R&A) processes for a large technology/delivery sector client.
Responsibilities
- Lead end-to-end finance transformation initiatives focused on Refunds & Appeasements (R&A), including governance, reporting alignment, and operational process optimization
- Establish governance frameworks, standardized taxonomy, and a Single Source of Truth (SSOT) for R&A-related reporting and data management
- Partner across Finance, Operations, Product, Technology, and Reporting teams to resolve reporting discrepancies and improve operational-financial alignment
- Analyze reason-code level data and reporting gaps to improve visibility into refunds, credits, appeasements, settlements, and related operational costs
- Drive initiatives focused on improving reporting accuracy, reducing financial leakage, and strengthening operational controls
- Support alignment between operational reporting, General Ledger mapping, and P&L reporting structures
- Lead cross-functional working sessions, stakeholder management, and program execution within complex enterprise environments
Skills
- 4+ years of experience leading Finance Transformation, Operational Finance, Payments Transformation, or related enterprise transformation initiatives
- Strong understanding of finance and accounting concepts including cost management, General Ledger structures, reconciliations, and P&L reporting
- Experience working across cross-functional environments involving Finance, Operations, Technology, Data, and Reporting teams
- Experience with governance, reporting standardization, data remediation, or enterprise reporting transformation initiatives
- Strong analytical and problem-solving skills with experience identifying reporting gaps, process inconsistencies, and operational inefficiencies
- Refunds & Appeasements (R&A)
- Payments Operations
- Chargebacks / Disputes
- Reconciliation & Settlement Operations
- Operational Finance Transformation
- Financial Reporting Governance
- Ecommerce / Delivery / Marketplace Operations
Company Overview