[Remote] Expense Associate (Remote - Wheeling, WV Only)

Note: The job is a remote job and is open to candidates in USA. RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The Accounts Payable/Expense Associate role involves processing expense reimbursement requests, ensuring compliance with policies, and maintaining communication with team members and clients to meet service delivery deadlines.

Responsibilities

• Utilize appropriate logs and/or tracking software for all-expense processing work
• Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
• Create, process, and/or audit expense reimbursement requests by ensuring the proper documentation and approvals are submitted/received
• Complete data entry to appropriate expense processing software, as needed; may include adding accounts, vouchers, requests, general ledger numbers and/or obtaining correct documentation and/or approvals
• Review requests for compliance with policies and/or procedures; escalate concerns to supervisor
• Use established procedures, standards, and formats to complete expense processing requests to client satisfaction
• Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
• Communicate with team members, lead, supervisor or client on job or deadline concerns
• Meet contracted deadlines for service delivery to our clients
• Troubleshoot basic software or hardware problems

Skills

• High school diploma or equivalent required
• 1–2 years of related financial experience in a professional services organization
• Proficiency in MS Office and spreadsheet software applications required
• Proven customer service skills to create, maintain, and enhance client relationships
• Excellent organizational skills with the ability to manage multiple assignments simultaneously
• Ability to maintain confidentiality of sensitive materials/documents
• Strong attention to detail, time‑management, and problem‑solving skills
• Strong written and verbal communication skills
• Ability to maintain professional composure when working with immediate deadlines
• Ability to work independently and collaboratively as part of a team
• Ability to work in a fast‑paced environment
• Customer service experience
• Associate Degree or advanced degree preferred
• Experience in legal, banking, or large corporate environments preferred
• Prior knowledge of financial systems such as Aderant Expert, Chrome River, Elite, Concur, or other comparable systems preferred

Benefits

• Medical
• Dental
• Vision coverage
• Paid time off
• Disability insurance
• 401(k) with company match
• Life insurance
• Other voluntary supplemental insurance coverages
• Parental leave
• Adoption assistance
• Tuition assistance
• Employer/partner discounts

Company Overview