Note: The job is a remote job and is open to candidates in USA. Mercy is a healthcare organization seeking a Revenue Business Solutions Analyst for their Epic Grand Central & Prelude systems. The role involves formulating business scope, conducting functional analysis, and resolving gaps in business processes while ensuring effective customer relationship management.
Responsibilities
- Identify and evaluate many possible causes for a problem; proactively identify the root causes of problems; uses logical, systematic approaches to solve problems
- Has a thorough understanding of revenue cycle management and system impacts on key performance indicators
- Dedicated to continuous improvement
- Basic presentation skills
- Informing, provides feedback
- Ability to conduct effective meetings
- Escalates system functionality concerns related to requests
- Works with project manager to define tasks & create teamwork plans
- Identifies issues affecting work progress and recommend solutions
- Work with team to provide estimates for assigned project tasks
- Accountable for addressing customer needs through individual action or with a warm handoff
- Interacts independently with customer subject matter experts
- Knowledge of SLAs and internal processes
Skills
- Bachelor's degree in related field, specialized training, or equivalent work experience
- 1-2 years of relevant technical or business work experience
- Strong preference for candidates with EPIC Grand Central and Prelude Certification
- Real-Time Eligibility (RTE) certification is preferred
Benefits
- Medical, dental, and vision coverage
- Paid time off
- Tuition support
- Matched retirement plans for team members working 32+ hours per pay period
Company Overview