Note: The job is a remote job and is open to candidates in USA. RMG Recruitment Agency is seeking an experienced English-speaking Retention Agent to join a well-established regulated Forex company. This fully remote position focuses on managing and retaining clients while driving revenue growth through strong relationships and effective support.
Responsibilities
- Manage and retain existing clients
- Build strong, long-term relationships with traders
- Increase client lifetime value and trading activity
- Handle client inquiries and provide ongoing support
- Promote trading opportunities and company products
- Meet and exceed retention and revenue targets
- Monitor client activity and identify retention opportunities
Skills
- Manage and retain existing clients
- Build strong, long-term relationships with traders
- Increase client lifetime value and trading activity
- Handle client inquiries and provide ongoing support
- Promote trading opportunities and company products
- Meet and exceed retention and revenue targets
- Monitor client activity and identify retention opportunities
- Previous experience as a Retention Agent in a Forex / CFD company (must)
- Fluent English (spoken and written)
- Strong sales, negotiation, and communication skills
- Proven track record of meeting KPIs
- Ability to manage high-value clients
- Self-motivated and able to work remotely
Benefits
- Competitive base salary + high commission structure
- Fully remote position
- Work with a regulated and reputable company
- Growth opportunities within the company
Company Overview
RMG Talent is a global recruitment agency specialising in the Forex and iGaming industries. It was founded in 2020, and is headquartered in Paphos, CY, with a workforce of 2-10 employees. Its website is https://www.rmgtalent.com/.