Note: The job is a remote job and is open to candidates in USA. eAssist Dental Solutions is a leading provider of AI-powered dental billing solutions that empower dental practices. As a DSO Dental Billing Success Consultant, you will support Multi-Site practices in managing their billing and revenue cycle processes while ensuring high levels of customer service and compliance with industry standards.
Responsibilities
- Clock in Monday-Friday 8am-5pm or 9am-6pm
- Manage and facilitate revenue cycle workflow for Multi-Site client base
- Manage Denials and Claim Adjudication whenever necessary or within the parameters of the client’s needs
- Operate within the dental industry’s Best Practices when managing accounts
- Must respect and maintain confidentiality following strict HIPAA/PHI regulations
- Ensure maintenance and retention of clients by meeting all Brand Promise Expectations
- Ensure the highest level of customer service by demonstrating thorough knowledge of Dental Revenue workflows and effective communication
- Notify and document challenges and opportunities for improvement to review with your DSO Team Leader and Regional Leader
- Attend all team meetings, Office and DSO Team Leader 1:1 when scheduled
- Other duties as assigned
Skills
- MUST HAVE DENTAL BILLING EXPERIENCE
- Full daytime availability
- Two (2) years dental knowledge - 2-3 years of progressive dental claims management, streamlined billing processes and/or Dental Front Office experience a plus
- Meet the IT requirements
- Professionalism - Demonstrate professional behavior and should consistently be at the high-end of meeting expectations or consistently exceeding expectations
- All Encompassing Role - Will require candidates to perform duties that include all areas of Revenue Cycle Management in order to meet the needs of the practices we service. Ideal candidates should exhibit a high interest in learning new programs and Practice Management Software
- Denti-CAL - Experience is a bonus/preferred
Benefits
- POTENTIAL monthly bonus
- 100% Remote with little to no travel
Company Overview